captcha code not working
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Hello,
The aios captcha not working on CF7 contact form but it is ok on WP form contact form.
Any idea, please ?
Thank
The page I need help with: [log in to see the link]
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Hi @webbud65,
AIOS > Brute Force > CAPTCHA Settings > Other Forms > CAPTCHA on Contact Form 7
https://snipboard.io/l6HQdJ.jpg
Adding the
[aios_captcha]tag has been added to the form.https://snipboard.io/8pdhPf.jpg
Once configured, the CAPTCHA field should appear and function correctly on the Contact Form 7 front end form.
https://snipboard.io/0Yva3H.jpg
If I check the form, the
[aios_captcha]tag is displayed but not being executed. Could you please make sure that the AIOS CAPTCHA feature is enabled, and that CAPTCHA for Contact Form 7 is also enabled?Also, if you have any page cache, please purge for that and check.
Regards
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This reply was modified 3 weeks ago by
hjogiupdraftplus.
Sorry, I should have told you: yes, all these points have already been addressed and compared to other sites I follow where it works.
Hi @webbud65,
OK, please let me know which CAPTCHA you are using: Google reCAPTCHA v2 or Cloudflare Turnstile. I will create an internal ticket to investigate why the tag generator code is not being displayed.
If possible, please also try disabling the other plugins one by one and check whether the issue is resolved, as it may be caused by a conflict with another plugin. In general, it works as expected.
Regards
Hi,
I tried both GR v2 and Simple Math… I have the same problem on another site. The hosting providers are different.
I deactivated all extensions (on one of the sites) and reactivated CF7 and AIOS, using the default theme (Twenty-Five), but the captcha code (simple math captcha) still doesn’t work.
Thanks for help !
Hi @webbud65
Thanks for the information. I have created an internal ticket and updated it with the details. I will try to get back to you as soon as possible.
Regards
Hi @webbud65,
We tried to replicate the issue, but we could not reproduce it. With twenty twenty five theme If the AIOS 5.4.7 settings are configured to use a maths CAPTCHA and the CAPTCHA field has been added to the Contact form7 6.1.6 related form, the CAPTCHA question is displayed correctly on the form.
https://snipboard.io/dmoC4i.jpg
https://snipboard.io/T6Mu5l.jpg
https://snipboard.io/1028jx.jpg
Could you please export your AIOS settings from AIOS → Settings → Import / Export and share them with us via https://pastebin.com/?
Also, the test page link (
test-cf7) does not appear to be working at the moment. If it is available, please let us know so that we can investigate further..
I’m having the same problem with Turnstile. After updating, at login page all the sites give the error “Your answer is incorrect, try again.”
*** SORRY, NOW IL SEEMS TO BE ALL OK, IT WAS PROBABLY DUE TO THE CACHE. ***
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This reply was modified 2 weeks ago by
Gabriele Taffi.
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This reply was modified 2 weeks ago by
Gabriele Taffi.
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This reply was modified 2 weeks ago by
Gabriele Taffi.
Hello,
Received.
I’ve made the page in question public again, but I don’t understand how Pastebin works… Do I need to log in, and who do I send the AIOS export to?
Thanks!
Hi @webbud65,
Ok, Thanks.
Pastebin allows you to paste the exported AIOS settings text and generates a URL that you can share.
You can also use the Burn After Read option, which means the content can only be viewed once. In that case, it will most likely only be read by me when I review it.
https://snipboard.io/a2gI7c.jpg
Regards
Hi @webbud65,
Thanks for that exported setting. If I check the aiowps_default_captcha is blank means AIOS > Brute force > Captcha settings – Default Captcha is not selected.
https://snipboard.io/waps2c.jpg
Can you please cross-check.
Regards
I did select the reCAPTCHA or simple math option, though…
Hi @webbud65,
Based on the settings you exported, I tested the configuration locally and the Google reCAPTCHA field is displayed correctly on the contact page.
https://snipboard.io/i5eW9z.jpg
I also noticed the
rocketlazyloadscript, which indicates that a caching plugin is active, along with other plugins. This suggests that the issue may be caused by a conflict with a plugin or the theme rather than being a general issue with the functionality itself.You mentioned that the problem persists even after disabling all plugins, which makes it difficult to determine the root cause. Additionally, we have not received any other support requests reporting a similar issue.
We will try investigate more if can replicate the issue.
Regards
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This reply was modified 3 weeks ago by
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