Documentation out of date?

  • Resolved katarr

    (@katarr)


    2 weeks, 5 days ago

    I am trying out ProfileGrid and RegistrationMagic, trying to follow the online documentation, but it is very hard to do. The documentation doesn’t match the screens being shown, which makes it difficult to do the basics, like making sure ProfileGrid is using the fields that RegistrationMagic is supposed to capture. Is there an updated user guide somewhere, or is something wrong with my integration?

    The page I need help with: [log in to see the link]

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  • Plugin Support profilegridsupport1

    (@profilegridsupport1)

    2 weeks, 4 days ago

    Hi,

    Thank you for your valuable feedback, and we sincerely apologize for the confusion you experienced while following the documentation.

    You are correct — some of our documentation and screenshots are currently outdated due to recent UI/UX improvements and interface changes in ProfileGrid and RegistrationMagic. Our team is actively working on updating the documentation, tutorials, and screenshots to match the latest interface and provide a smoother onboarding experience.

    There is nothing wrong with your integration. The issue is mainly related to the documentation not yet fully reflecting the updated interface and workflow.

    We truly appreciate you bringing this to our attention, and we are working to improve it as quickly as possible.

    In the meantime, if you get stuck on any specific step (such as mapping RegistrationMagic fields with ProfileGrid groups/forms), please feel free to share the exact step or screenshot with us, and we will gladly guide you personally.

    Thank you for your patience and support.

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