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  • Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hi @mako2

    Thank you for reaching out to us.

    We have tested your reported issue in our test server with the latest version of the Starter Templates plugin, and it appears that the referred template is appearing fine there, similar to this reference screencast.

    If the template is still not appearing on your end, then can you please deactivate all third-party plugins temporarily and see if that solves the problem? Then, activate plugins to see which plugin is causing the problem.

    Also, try one more time after clearing your browser, website, and CDN caches, if you have any. You may temporarily disable the caching plugin for testing.

    With Regards
    Humayon

    Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hi @mako2

    It’s been some time since my last response, and we haven’t heard back from you. I’m assuming the issue has been resolved or that you’ve reached out elsewhere.

    I’m marking this thread as Resolved due to inactivity. If you need further assistance with this plugin, feel free to start a new thread, and we’ll be happy to help.

    With Regards
    Humayon

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