Link Not Working

Hi Steve,

Thanks for trying Subsync! I just tested your feed URL and it’s working correctly on my end, so this looks like a server configuration issue on your hosting rather than a plugin problem.

A few quick things to check:

1. Try the Setup Wizard Again
Sometimes clearing cached errors helps. Go to Subsync Settings → Setup and re-run the wizard with your feed URL.

2. Check Your Hosting Environment
Some hosts block external HTTP requests by default. Can you share:

• What hosting provider you’re using?
• Your WordPress version (Dashboard → Updates)
• Your PHP version (Dashboard → Site Health → Info → Server)

3. Security Plugins
Do you have any security plugins installed (Wordfence, Sucuri, iThemes Security, etc.)? These sometimes block outbound connections. Try temporarily deactivating them and testing again.

4. Enable WordPress Debug
This will show us the actual error. Add this to your wp-config.php:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

Then try adding your feed URL again and check /wp-content/debug.log for error messages. Share what you find and I can help troubleshoot further.

5. Contact Your Host
If none of the above work, your host might be blocking external requests. Ask them: “Does your server allow WordPress to make outbound HTTP requests via wp_remote_get()?”

Let me know what you find and I’ll help you get this working!

• Jim