Bookings going into wrong service

  • Nellybongo

    (@nellybongo)


    2 weeks, 5 days ago

    OK I have two services setup for one location and one employee, Court 1 and Court 2, very simple setup, when someone books court 1 it shows on Court 2 instead, it’s going into the wrong service calendar, which then shows the wrong occupancy levels and wrong days book. I have tried to contact support but not sure if they have tested, I have given full access to the staging site, please can you help with this ASAP as its driving my nuts! I’m a pro buyer but they software still seems very unstable?

    The page I need help with: [log in to see the link]

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  • Plugin Support stefanpetrov

    (@stefanpetrov)

    2 weeks ago

    Hello,

    Thanks for reaching out to us, and apologies for the delayed response.

    Please note that we do not provide live support, and responses may be delayed as we do not work on weekends. Since the ticket is already open and under investigation, please continue the conversation directly on the support platform. We will continue assisting you there.

    Thanks and regards,
    Stefan

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