Consent Affecting Slider Revolution Display

  • Resolved eperschke

    (@eperschke)


    2 days, 23 hours ago

    Hi, something new is happing on my website. When cookies are accepted, the Slider Revolution slides are appearing as usual. But when the cookies are declined, the slides disappear. Which cookie is causing this?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nick

    (@nickcysupport)

    2 days, 21 hours ago

    Hi @eperschke,

    We noticed that the Script URL Pattern for the cookie et_pb_ab_view_page_18952 currently includes your own domain name under the Functional category.

    In some cases, using the site’s own domain as a Script URL Pattern may prevent essential site scripts from loading before consent is provided, which could affect components such as Slider Revolution when cookies are declined.

    Could you please try removing that Script URL Pattern temporarily and check whether the slider displays correctly afterward?

    As a general recommendation, it’s usually best to avoid adding your own domain as a Script URL Pattern, as it may break your website functionalities.

    Please let us know the results, and we’ll be happy to continue assisting.

    Thread Starter eperschke

    (@eperschke)

    2 days, 20 hours ago

    Hi again, thank you that worked!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.