• Problem with WooCommerce attributes

    On all 12 sites,
    when manually adding attributes to a product (custom attributes) and saving, some attributes disappear from the page.
    When the page is refreshed, the attributes return.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Thread Starter vaka2vaka

    (@vaka2vaka)

    7.0.0
    Rolling back to the previous version solves the problem.

    Plugin Author kaggdesign

    (@kaggdesign)

    Hi @vaka2vaka,

    How to reproduce it on a clean install? Step by step.

    Please also provide the System info from the plugin admin page.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    1 Add a product
    2 In the PRODUCT DATA section, select ATTRIBUTES
    4 At the top, click ADD
    5 Enter the options TEST 1, TEST 2, etc.
    6 Save
    Of the five added attributes, only one is visible at best
    After refreshing the page, everything is OK

    The problem only affects the product in the admin panel

    As a last resort, I can provide access to the test site’s admin panel.
    In about two hours.

    Plugin Author kaggdesign

    (@kaggdesign)

    Thank you for explanations. I did the same during testing, it worked. I will try to reproduce it again.

    We have no right to ask for access to any sites, so please don’t do it.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    https://drive.google.com/file/d/1pueA6dtufCEidOCBOAoboBk2tSK7fJTE/view?usp=sharing

    Here’s a video of what it looks like.

    Strangely enough, everything is fine on one website.
    On another, all the product attributes have disappeared.

    Once again, I add the attribute and save.
    Almost all the attributes disappear.
    I disable the plugin. Everything works.

    6.9.4
    PHP8.3.20

    PHP max input variables10000PHP time limit (лимит времени исполнения скриптов)600PHP memory limit 512M
     Child Theme Kadence (checked on default)

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Yes, I’m changing this behavior.
    If custom attributes were previously added to the product, there is a problem.
    If the product doesn’t have attributes or they were added from predefined ones, there is no problem.

    You won’t be able to reproduce the problem if you haven’t previously created products with custom attributes.

    • This reply was modified 4 days, 1 hour ago by vaka2vaka.
    Plugin Author kaggdesign

    (@kaggdesign)

    Спасибо за видео. Я видил этот баг во время подготовки 7 версии. Но пофиксил его при обработке WC Ajax. Видимо, какие-то плагины еще влияют. Попробуйте деактивировать все плагины по одному, чтобы локализовать проблему.

    И чтобы сравнить сайты, пришлите инфу с вкладки System Info плагина cyr2lat.

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Begin System Info

    -- Cyr To Lat Info --

    Version: 7.0.0
    Site locale: ru_RU
    User locale: ru_RU
    Current table: ISO9

    --- Post Types and Statuses ---

    Post types:
    Post statuses: publish, future, private

    -- Site Info --

    Site URL: https://xn--80aaflab3bzcfg9h.xn--p1ai
    Home URL: https://xn--80aaflab3bzcfg9h.xn--p1ai
    Multisite: No

    -- WordPress Configuration --

    Version: 6.9.4
    Language: ru_RU
    User Language: ru_RU
    Permalink Structure: /%category%/%postname%
    Active Theme: Kadence Child 03 1.1.35.1681640203
    Show On Front: page
    Page On Front: МАГАЗИН «АТЕЛЬЕ сценического СВЕТА» (#54)
    Page For Posts: НОВОСТИ И СПРАВОЧНАЯ ИНФОРМАЦИЯ (#10)
    ABSPATH: /home/h/hxrkxqj/judeko/public_html/
    Table Prefix: Length: 6 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 256M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, dp-rewrite-republish
    Revisions: Enabled

    -- WordPress Uploads/Constants --

    WP_CONTENT_DIR: /home/h/hxrkxqj/judeko/public_html/wp-content
    WP_CONTENT_URL: https://xn--80aaflab3bzcfg9h.xn--p1ai/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: /home/h/hxrkxqj/judeko/public_html/wp-content/uploads/2026/05
    wp_uploads_dir() url: https://xn--80aaflab3bzcfg9h.xn--p1ai/wp-content/uploads/2026/05
    wp_uploads_dir() basedir: /home/h/hxrkxqj/judeko/public_html/wp-content/uploads
    wp_uploads_dir() baseurl: https://xn--80aaflab3bzcfg9h.xn--p1ai/wp-content/uploads

    -- Must-Use Plugins --

    aios-firewall-loader.php:

    -- WordPress Active Plugins --

    AddToAny Share Buttons: 1.8.17
    Advanced Database Cleaner: 4.1.1
    Akismet Anti-spam: Spam Protection: 5.7
    All-In-One Security (AIOS): 5.4.7
    Checkout Field Editor for WooCommerce: 2.1.8
    Cyr-To-Lat: 7.0.0
    Easy Updates Manager: 9.0.21
    Easy WP SMTP: 2.14.0
    FiboSearch - AJAX Search for WooCommerce: 1.33.0
    Loco Translate: 2.8.4
    Products Filter for WooCommerce: 2.2.9.4
    Rank Math SEO: 1.0.270
    WooCommerce: 10.7.0
    WP Rollback: 3.1.2
    WP Super Cache: 3.1.0
    Yoast Duplicate Post: 4.6

    -- WordPress Inactive Plugins --

    Child Theme Configurator: 2.6.7
    Contact Form 7: 6.1.6
    Custom Product Tabs for WooCommerce: 1.8.6
    Cyr to Lat Enhanced: 3.7.3
    Hello Dolly: 1.7.2
    Shortcodes Ultimate - Content Elements: 7.5.3
    TablePress: 3.3
    WP Mail SMTP: 4.8.0
    YITH WooCommerce Catalog Mode: 2.55.0
    YML for Yandx Market: 5.5.0

    -- Webserver Configuration --

    PHP Version: 8.3.20
    MySQL Version: 8.0.34
    Webserver Info: Apache/2.4.63 (Unix)

    -- PHP Configuration --

    Memory Limit: 512M
    Upload Max Size: 1047527424
    Post Max Size: 1047527424
    Upload Max Filesize: 1047527424
    Time Limit: 600
    Max Input Vars: 10000
    Display Errors: N/A

    -- PHP Extensions --

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    -- Session Configuration --

    Session: Disabled End System Info

    Вот тут плохо

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Begin System Info

    -- Cyr To Lat Info --

    Version: 7.0.0
    Site locale: ru_RU
    User locale: ru_RU
    Current table: ISO9

    --- Post Types and Statuses ---

    Post types:
    Post statuses: publish, future, private

    -- Site Info --

    Site URL: https://mrolstavni.ru
    Home URL: https://mrolstavni.ru
    Multisite: No

    -- WordPress Configuration --

    Version: 6.9.4
    Language: ru_RU
    User Language: ru_RU
    Permalink Structure: /%category%/%postname%
    Active Theme: Kadence Child 1.0.29.1626848825
    Show On Front: page
    Page On Front: РОЛЬСТАВНИ — ПРОДАЖА И ПРОИЗВОДСТВО (#2)
    Page For Posts: РОЛЬСТАВНИ — ПОЛЕЗНАЯ ИНФОРМАЦИЯ (#3179)
    ABSPATH: /home/s/stilm2024/mrolstavni.ru/public_html/
    Table Prefix: Length: 6 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 2G
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, dp-rewrite-republish
    Revisions: Enabled

    -- WordPress Uploads/Constants --

    WP_CONTENT_DIR: /home/s/stilm2024/mrolstavni.ru/public_html/wp-content
    WP_CONTENT_URL: https://mrolstavni.ru/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: /home/s/stilm2024/mrolstavni.ru/public_html/wp-content/uploads/2026/05
    wp_uploads_dir() url: https://mrolstavni.ru/wp-content/uploads/2026/05
    wp_uploads_dir() basedir: /home/s/stilm2024/mrolstavni.ru/public_html/wp-content/uploads
    wp_uploads_dir() baseurl: https://mrolstavni.ru/wp-content/uploads

    -- Must-Use Plugins --

    aios-firewall-loader.php:

    -- WordPress Active Plugins --

    Advanced Database Cleaner: 4.1.1
    Akismet Anti-spam: Spam Protection: 5.7
    All-In-One Security (AIOS): 5.4.7
    Checkout Field Editor for WooCommerce: 2.1.8
    Contact Form 7: 6.1.6
    Cyr-To-Lat: 7.0.0
    Easy Updates Manager: 9.0.21
    Rank Math SEO: 1.0.270
    TablePress: 3.3
    WooCommerce: 10.7.0
    WP Mail SMTP: 4.8.0
    WP Rollback: 3.1.2
    WP Super Cache: 3.1.0
    Yoast Duplicate Post: 4.6

    -- WordPress Inactive Plugins --

    Child Theme Configurator: 2.6.7
    Cyr to Lat Enhanced: 3.7.3
    Health Check & Troubleshooting: 1.7.1
    Ocean Extra: 2.5.5
    Query Monitor: 4.0.6
    WP Crontrol: 1.21.0
    YML for Yandx Market: 5.5.0

    -- Webserver Configuration --

    PHP Version: 8.3.20
    MySQL Version: 8.0.34
    Webserver Info: Apache/2.4.63 (Unix)

    -- PHP Configuration --

    Memory Limit: 2G
    Upload Max Size: 1047527424
    Post Max Size: 1047527424
    Upload Max Filesize: 1047527424
    Time Limit: 600
    Max Input Vars: 10000
    Display Errors: N/A

    -- PHP Extensions --

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    -- Session Configuration --

    Session: Disabled End System Info

    Вот тут хорошо

    Thread Starter vaka2vaka

    (@vaka2vaka)

    По моему он

    Выбрать Custom Product Tabs for WooCommerceCustom Product Tabs for WooCommerce


    https://wordpress.org/plugins/wb-custom-product-tabs-for-woocommerce/

    Plugin Author kaggdesign

    (@kaggdesign)

    Попробуйте на проблемном сайте отключить по одному плагины из этого списка. В первую очередь, имеющие отношение к WooCommerce.

    AddToAny Share Buttons: 1.8.17
    Easy WP SMTP: 2.14.0
    FiboSearch – AJAX Search for WooCommerce: 1.33.0
    Loco Translate: 2.8.4
    Products Filter for WooCommerce: 2.2.9.4
    Custom Product Tabs for WooCommerce: 1.8.6
    YITH WooCommerce Catalog Mode: 2.55.0


    • This reply was modified 3 days, 23 hours ago by kaggdesign.
    Thread Starter vaka2vaka

    (@vaka2vaka)

    Нет Отключил все кроме Вукомерц и КирЛат
    Проблема осталась

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Проблема касайтеься только тех товаров которые создавались давно и пользовательские атрибуты были заданы давно
    Все что новое – все работает

    Thread Starter vaka2vaka

    (@vaka2vaka)

    Итого такое – на всех сайтах на которых пользовательские атрибуты были сделаны ранее, при добавлении новых пользовательских – проблема

    Откат версии Cyr-To-Lat решает проблему
    Оставлял только Cyr-To-Lat и Вукомерц Дефолтная тема Поведение именно такое

    Откатывал Cyr-To-Lat – создавал товар с пользовательским атрибутом – возвращался на 7 – добавлял атрибуты с 7 – все работает



    Plugin Author kaggdesign

    (@kaggdesign)

    Спасибо за подробности. Работаю с Codex в поисках какого-то моста для старых продуктов.

Viewing 15 replies - 1 through 15 (of 22 total)

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