Update crashed my website

  • Resolved srishtim

    (@srishtim)


    3 weeks, 6 days ago

    When I tried to update the plugin from 8.4.7 to 8.4.8, I get a critical error and my website crashes. I had to restore from the backup. PHP 8.1 WordPress 6.9.4

    The page I need help with: [log in to see the link]

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    3 weeks, 5 days ago

    @srishtim Hi mate,

    Please share your PHP error log details PHP stores error logs in /var/log/apache2 if PHP is an apache2 module. Shared hosts are often storing log files in your root directory subfolder. If you’re using cPanel, the master log file you’re probably looking for is stored (by default) at: /usr/local/apache/logs/error_log If you’re not sure where to find PHP error logs please contact your hosting provider.

    Best regards, Quadlayers Support Team.

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