Default order email CC setting?

  • Shamya

    (@shamya3)


    1 day, 2 hours ago

    Quick question about default order emails. Does Woo have a built-in setting to cc the admin on customer processing emails, or do I need a custom snippet for that? Just trying to avoid extra plugins.

Viewing 1 replies (of 1 total)
  • Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    1 day, 1 hour ago

    Hi @shamya3,

    Great question about WooCommerce order emails!

    WooCommerce does have a recipient field for admin-facing emails (like “New Order”) under WooCommerce → Settings → Emails. You can add multiple email addresses there separated by commas.

    However, for customer-facing emails like the Processing Order confirmation, there’s no built-in CC field. If you want the admin CC’d on those, you’d need a small snippet. Here’s one you can add via Appearance → Theme File Editor → functions.php or a Code Snippets plugin:

    add_filter( 'woocommerce_email_headers', function( $headers, $email_id, $order ) {
    if ( $email_id === 'customer_processing_order' ) {
        $headers .= 'CC: Admin Name <admin@youremail.com>' . "\r\n";
    }
    return $headers;
}, 10, 3 );

    Replace admin@youremail.com with your email address. You can also change customer_processing_order to any other email ID (like customer_completed_order) to CC on different email types.

    Also, I’m curious. Do you often send custom notifications or manage multiple email recipients for your store?

    Looking forward to your response.

Viewing 1 replies (of 1 total)

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