License Activation Issue – Maximum Activations Reached Error

  • luigi

    (@corlui)


    3 days, 17 hours ago

    Hello Team,

    I am writing to report an issue with my license activation following the recent update.

    When I try to activate the software, I receive the following error message: “This license has reached the maximum number of allowed activations.”

    However, this appears to be an error, as I have only used this license on a single device. It seems the update may have triggered a duplicate activation record or failed to recognize my current installation.

    Could you please reset my activation count or verify my license status so I can resume using the software?

Viewing 3 replies - 1 through 3 (of 3 total)
  • linkon242662

    (@linkon242662)

    3 days, 1 hour ago

    Hello luigi,

    Sorry for the inconvenience.

    We’ve solved the license-related issue. To get this solution, follow this guideline: go to your store.kodezen.con account –> License Keys and scroll this page from left to right, then click on the three-dot menu, then two options appear, first click on the “Sync Activation Count” option, then click on the “View Active Instances” option. See this screenshot for more understanding. After doing this, you’ll see your all license activation site. From now on, you can delete the license yourself. See another screenshot.

    Hope you understand. If you face any issue during workin on it, let us know. We’ll be happy to further assist.

    Thank you.

    Thread Starter luigi

    (@corlui)

    2 days, 17 hours ago

    HERE’S WHAT IT APPEARS AFTER FOLLOWING YOUR INSTRUCTIONS: Registration is closed New account signup is currently disabled on this store. Back Luigi

    linkon242662

    (@linkon242662)

    1 hour, 21 minutes ago

    Hello luigi,

    Hope you’re doing well.

    You don’t need to register here. You can simply log in using your purchase email. If you don’t remember your password, please reset it first, and then try logging in again.

    If you still cannot access your store.kodezen.com account, please create a support ticket with all the details of your issue here: https://community.kodezen.com/tickets. Our support team will check and resolve your issue as soon as possible.

    We’ll wait for your update on the ticket system.

    Thank you.

    • This reply was modified 1 hour, 17 minutes ago by linkon242662.
    • This reply was modified 1 hour, 16 minutes ago by linkon242662.
Viewing 3 replies - 1 through 3 (of 3 total)

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