ADvanced Ads tracking bug

  • Resolved Carl Gilliam

    (@carlgrnn)


    1 day, 15 hours ago

    If you deactivate advanced ads and/or advanced ads pro before deactivating advanced ads tracking, you get a fatal error. also prevents you from uninstalling the tracking add on

    Fatal error: Uncaught Error: Call to undefined function AdvancedAds\Tracking\as_unschedule_all_actions() in I:\Websites\Privates\public_html\app\public\wp-content\plugins\advanced-ads-tracking\includes\class-ad-limiter.php:426 Stack trace: #0 I:\Websites\Private\public_html\app\public\wp-content\plugins\advanced-ads-tracking\includes\installation\class-install.php(147): AdvancedAds\Tracking\Ad_Limiter::deactivate() #1 I:\Websites\Private\public_html\app\public\wp-content\plugins\advanced-ads-tracking\includes\installation\class-install.php(64): AdvancedAds\Tracking\Installation\Install->deactivate() #2 I:\Websites\Private\public_html\app\public\wp-includes\class-wp-hook.php(341): AdvancedAds\Tracking\Installation\Install->deactivation(false) #3 I:\Websites\Private\public_html\app\public\wp-includes\class-wp-hook.php(365): WP_Hook->apply_filters(”, Array) #4 I:\Websites\Private\public_html\app\public\wp-includes\plugin.php(522): WP_Hook->do_action(Array) #5 I:\Websites\Private\public_html\app\public\wp-admin\includes\plugin.php(826): do_action(‘deactivate_adva…’, false) #6 I:\Websites\Private\public_html\app\public\wp-admin\plugins.php(211): deactivate_plugins(‘advanced-ads-tr…’, false, false) #7 {main} thrown in I:\Websites\Private\public_html\app\public\wp-content\plugins\advanced-ads-tracking\includes\class-ad-limiter.php on line 426

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  • Plugin Support ahmeddr

    (@ahmeddr)

    1 day, 6 hours ago

    Hi @carlgrnn ,

    Thank you for reaching out and sharing the error details with us.

    We will investigate this and work on a fix as soon as possible.

    Please note, however, that the Advanced Ads core plugin should not be disabled before its add-ons. If you want to disable Advanced Ads, please always deactivate the add-ons first, and then deactivate the core plugin last. Advanced Ads add-ons require the core plugin to function correctly, and keeping an add-on active while the core plugin is disabled may cause errors.

    In your case, please re-activate the Advanced Ads core plugin first. You should then be able to deactivate the Tracking add-on, as well as any other add-ons, without issues.

    If you run into any further issues, please contact us via our support form. Due to WordPress.org forum guidelines, we are not allowed to provide support for paid add-ons here.

    Thank you again for reporting this.

    Best regards,

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