Unable to edit automation template

  • jheikes

    (@jheikes)


    2 days, 2 hours ago

    I am unable to remove or replace the “yourlogo” placeholder image in my Welcome email template, and I can’t see any way to edit the template. The logo is not in a content block I can edit. I saw an post here from a few months ago with a similar issue, but unlike that case, there is no “Edit Template” link in my UI. I selected Automations -> Welcome email -> and selected the Send Email step, then Design Email (or Edit Content once I’d created the automation). In both cases I do not have the Edit Template link – there are no options in the Settings section.

    I also tried setting up a new automation, and selecting “Start from scratch” in the Design Email step. However, this option started me with the weekly newsletter template, which still has the placeholder logo.

    How can I edit the template to get rid of the placeholder logo, or create a new one without it?

    I am on the latest version of WordPress, using the block editor, hosting my own site, and using the free MailPoet plan for now.

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