image product woocommerce

  • Resolved Camilo

    (@camilo517)


    2 weeks, 6 days ago

    Please check the image translations on the WooCommerce product page. They are not working and are not being replaced. This also happens with products that have variations, where each variation has a different image.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Anca

    (@ancavictoria)

    2 weeks, 2 days ago

    Hello @camilo517

    I understand that you have translated the images for these products, however the translations are not appearing on the site.

    My first suggestion would be to deactivate any image customization plugins or image lazy loading options on this site, if you are using any, and check whether the issue persists.

    If the issue continues, could you please also temporarily disable any caching or security plugins to see whether the image translations appear after doing so?

    If the problem still persists, could you let me know how you added the translations for these images, and share a few screenshots showing the translations along with a link to the site where the issue occurs so I can investigate further?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Kind regards,

    Anca

    • This reply was modified 2 weeks, 2 days ago by Anca.
    Plugin Support Anca

    (@ancavictoria)

    1 week, 3 days ago

    Hello,

    Since 5 days have already passed without a reply we will be marking this topic as “Resolved”.
    Do not hesitate to open another ticket if you still need support regarding this topic.

    Kind regards,

    Anca

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