Uploading Canva image folder with HTML

  • Resolved exploradora

    (@exploradora)


    2 weeks, 5 days ago

    Hey everyone, when importing an HTML email/template, is it possible to upload the Canva-generated image folder together with the HTML file itself?

    I exported a design from Canva and it came with the HTML plus a separate folder containing all the images. Just wondering what the correct upload process is here, or if the images need to be hosted somewhere else first. Thanks!

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  • Plugin Support supportomnisend

    (@supportomnisend)

    2 weeks, 5 days ago

    Hi @exploradora,

    Thanks for checking, this is a very common point of confusion when exporting emails from Canva.

    At the moment, Omnisend accepts only the HTML code itself and cannot process attached image folders or local image files during import. This means the images from Canva’s exported folder will need to be hosted online first, and the image paths in the HTML updated accordingly.

    Here are the available approaches:Option A: Upload images to Omnisend

    1. In Omnisend, create a new Email Campaign
    2. Add an Image block and upload each image manually
    3. Right-click the uploaded image and copy its URL
    4. In your HTML, replace local image paths (for example images/photo.jpg) with the Omnisend-hosted image URLs

    Option B: Use external image hosting

    You can also upload the images to:

    • your own website/server
    • Imgur
    • Cloudinary
    • another image hosting service

    Then simply replace the local image references in the HTML with the full hosted URLs (for example https://yourdomain.com/image.jpg).

    In short: the HTML import works perfectly fine, but the images must already be accessible online via direct URLs before the email can render correctly inside Omnisend.

    If anything feels unclear while preparing the HTML, we’re always here to help you get everything rendering properly.

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