Bug: Dokan in RTL Sites

Resolved themefour wp
(@masouddarvishi1992)

1 week, 6 days ago

Hi.
Unfortunately, in version 5.0.1 and even in version 5.0.0 the dashboard and all other settings (admin panel) do not load in Persian or Arabic WordPress. It just stays on “loading.”

But if I switch the WordPress language to English, everything works fine.

Please fix this bug as soon as possible.

This issue exists in both the free Lite version and the Pro version.

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter themefour wp
(@masouddarvishi1992)

1 week, 6 days ago

screenshots:

https://ibb.co/tgS3hSW
https://ibb.co/3y4ftMgw
Plugin Support Sazzat Hossain
(@sazdhossain)

1 week, 6 days ago
Hi @masouddarvishi1992,

We tried to reproduce the issue on our end using an RTL language (Perisan), but couldn’t replicate the same problem. This may be related to how translations are configured on your site.

A few things you can try:
- Re-sync and retranslate the Dokan strings (if you’re using a translation plugin like Loco Translate)
- Clear all caches (site cache, browser cache, and any CDN if used)
- Temporarily switch to a default theme and deactivate other plugins to rule out conflicts affecting RTL rendering
Also, since you mentioned you’re using the Pro version, we recommend reaching out through our official support channel for further assistance. For reference, please review the forum guidelines here:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

Have a great day!
Thread Starter themefour wp
(@masouddarvishi1992)

1 week, 5 days ago

I disabled translations. The problem was still there! Did you test the plugin on Persian WordPress? Or Arabic? Please test.

Plugin Support Jahidul Hassan Mojumder
(@jahidulhassan)

1 week, 1 day ago

Hi @masouddarvishi1992,

As @sazdhossain recommended, since you mentioned you’re using the Pro version, it is recommended to check out the plugin’s official support channel for further assistance. For reference, please review the forum guidelines here:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

Plugin Support Jahidul Hassan Mojumder
(@jahidulhassan)

9 hours, 18 minutes ago

Hi @masouddarvishi1992,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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