• Resolved Senja

    (@senja)


    The idea is good, but I don’t see any reactions. After installing the plugin, I paste the shortcode on the page, save it, and see a blank white space on the page.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor scottstorebloom

    (@scottstorebloom)

    Hey @senja thanks for posting that. I’m not seeing the sharethis.js loading on your site. Is the plugin active and have you enabled the reaction buttons? The shortcode alone won’t make the buttons show, the plugin needs to be active and you have to enable the reaction button tool for them to show.

    Let me know once you verify. If you have and javascript or asset blocking, make sure sharethis.js is exempted from being blocked.

    Thread Starter Senja

    (@senja)

    The plugin is enabled in the settings

    https://ibb.co/jvPSHB8W

    In the plugin settings, as I understand it, drag the desired reactions higher. But it doesn’t work, dragging doesn’t work.

    https://ibb.co/1NsZPJJ

    • This reply was modified 1 month, 1 week ago by Senja.
    Plugin Contributor scottstorebloom

    (@scottstorebloom)

    @senja you “click” on the options you want to add, not drag. You only drag to reorder them. Click the ones you want to use from the list and they’ll show in the preview.

    Thread Starter Senja

    (@senja)

    I don’t understand what I’m doing wrong.

    https://ibb.co/p6kNBnfG

    Plugin Contributor scottstorebloom

    (@scottstorebloom)

    @senja Yeah that is strange. Do you mind creating an account for me to check? Just make it for scott@sharethis.com and I’ll see whats going on. Thanks so much for your patience.

    Thread Starter Senja

    (@senja)

    Thanks for the quick responses! Account created

    Plugin Contributor scottstorebloom

    (@scottstorebloom)

    @senja Great news, the issue was actually a more widespread account registration bug. It has been resolved and your reaction buttons are now appearing:

    https://profsenja.ru/test-gallery/

    Let me know if you run into any other issues. Feel free to delete my account now. Thanks!

    Thread Starter Senja

    (@senja)

    Thanks for the help.

    You can learn more about registration.

    I don’t see any registration form in the plugin settings.

    Plugin Contributor scottstorebloom

    (@scottstorebloom)

    Sorry for the confusion, the “account” is auto generated so doesn’t require you to sign up, it just generates a property id for your button configuration to save to.

Viewing 9 replies - 1 through 9 (of 9 total)

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