Interfering with Add To Cart button

  • Resolved ntraines

    (@ntraines)


    1 week, 2 days ago

    Every products “Add To Cart” button on the product page was not working. I deactivated Save To Wishlist Lite plugin and the “Add to Cart” buttons work.

    You latest update 1.0.5 seemed to cause the issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author devmel

    (@devmel)

    1 week, 1 day ago

    Hi @ntraines ,

    Thank you for reaching out and reporting this issue. To help us replicate and resolve it as quickly as possible, could you please provide the following details:

    1. Which theme are you currently using?
    2. What specific issue are you encountering? If it is UI-related, a screenshot would be greatly appreciated.
    3. Does the issue occur as a guest user, a logged-in user, or both?

    We look forward to your response so we can investigate further.

    Thread Starter ntraines

    (@ntraines)

    1 week ago

    My theme is Kiara.

    On product pages in WooCommerce, the Ad to Cart button did not work – it would not add any products to the Cart.

    Guest user for sure as I usually test in a new ‘private’ browser tab. Not sure about logged in users.

    Plugin Author devmel

    (@devmel)

    1 week ago

    Hi @ntraines ,

    Got it, we will look into this.

    Are you referring to this theme https://themeforest.net/item/kiara-fashion-elementor-template-kit/29831740? Seems very outdated.

    Thank you for reporting this.

    • This reply was modified 1 week ago by devmel.
    Plugin Author Josh Kohlbach

    (@jkohlbach)

    1 week ago

    Hi @ntraines would be great if you could please email support [at] savetowishlist.com and reference this thread. Once we have a support ticket there we can request for more specific details about your site privately and help diagnose exactly whats going on here for you.

    • This reply was modified 1 week ago by Josh Kohlbach. Reason: wrong email
    Plugin Support Jeff Alvarez

    (@superlemon1998)

    4 days, 5 hours ago

    Hi @ntraines,

    We aren’t able to replicate the error and have not heard from you in our inbox/email, so we’ll assume that you were able to resolve the issue.

    If you are still facing issues, please open up another forum post and/or reach out via email. If possible, please also include some screenshots or a recording on how to replicate the error.

Viewing 5 replies - 1 through 5 (of 5 total)

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