Recurring Commissions Not processing

  • Resolved cybercli

    (@cybercli)


    1 week, 6 days ago

    In settings I have set the recurring commissions to 30% with the recurrence to unlimited but the test subscription I created only generated a commission on the initial sale, not the renewal order. For the product setting I left as site default.

    Am I doing something wrong?

Viewing 1 replies (of 1 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    1 week, 5 days ago

    Hey @cybercli,

    Thank you for reaching out! Considering that this issue relates to our Pro plugin, please open a technical issue support question via our website (here: https://slicewp.com/contact/) and one of our engineers will assist you.

    Also, please share a few screenshots with the recurring settings you’ve set, and also with the subscription in question, so that we also have a visual on the situation.

    Thank you and best wishes,

    Mihai

Viewing 1 replies (of 1 total)

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