Reduce Unnecessary API Calls

We utilized this plugin and Stripe’s tax service because, on paper, it’s very reasonably priced for the volume of sales we do. However, there are two major issues that it seems you are overlooking that make this plugin much more costly.

1) The plugin treats all guest customers as if they’re coming from the state where the store is located (one where tax is collected). Therefore, every time the customer views their cart or checkout page, unnecessary (and costly!) API calls are made until they fill out an address where no tax is collected.

Some important notes: The WooCommerce Tax setting “Calculate tax based on” is set to “Customer shipping address” while the “Default customer location” is set to “No location by default.” Obviously this plugin is not taking these settings into account.

2) Compounding issue #1, there is no way to disable tax calculation on the cart page, which customers might view many times. I noticed you responded to a negative review on woo.com complaining about this over a year ago, promising updates. . .

Unless a store receives practically no traffic, this plugin effectively makes the “pay-as-you-go” Stripe Tax plan useless, as the API calls quickly add up to more than the $90/mo. plan.

I would love to receive some feedback to know if you are working on correcting these issues. My client is pretty unhappy right now because we estimated a price based off their traffic in taxable states and it seems that this plugin is intentionally designed to make unnecessary API calls to rack up chargers.