multiple plugin errors

(@jrrsantacruz)
Migration "MailPoet\Migrations\Db\Migration_20221028_105818" failed. Details: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_segments' doesn't exist

Error de Mailpoet: mysqli_sql_exception: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-includes/class-wpdb.php:2357
Stack trace:
#0 /home/bijhicvh/public_html/wp-includes/class-wpdb.php(2357): mysqli_query()
#1 /home/bijhicvh/public_html/wp-includes/class-wpdb.php(2271): wpdb->_do_query()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(115): wpdb->query()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(35): MailPoet\Doctrine\WPDB\Connection->runQuery()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(420): MailPoet\Doctrine\WPDB\Connection->query()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#10 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#11 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(570): MailPoet\Settings\SettingsController->get()
#12 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(336): MailPoet\Config\Initializer->setupWoocommerceTransactionalEmails()
#13 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->preInitialize()
#14 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#15 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#16 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#17 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#18 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#19 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#20 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#21 {main}

Next MailPoet\Doctrine\WPDB\Exceptions\QueryException: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php:120
Stack trace:
#0 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(35): MailPoet\Doctrine\WPDB\Connection->runQuery()
#1 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(420): MailPoet\Doctrine\WPDB\Connection->query()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(570): MailPoet\Settings\SettingsController->get()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(336): MailPoet\Config\Initializer->setupWoocommerceTransactionalEmails()
#10 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->preInitialize()
#11 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#12 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#13 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#14 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#15 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#16 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#17 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#18 {main}

Next MailPoetVendor\Doctrine\DBAL\Exception\DriverException: An exception occurred while executing a query: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:105
Stack trace:
#0 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(848): MailPoetVendor\Doctrine\DBAL\Driver\API\MySQL\ExceptionConverter->convert()
#1 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(820): MailPoetVendor\Doctrine\DBAL\Connection->handleDriverException()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(424): MailPoetVendor\Doctrine\DBAL\Connection->convertExceptionDuringQuery()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(570): MailPoet\Settings\SettingsController->get()
#10 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(336): MailPoet\Config\Initializer->setupWoocommerceTransactionalEmails()
#11 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->preInitialize()
#12 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#13 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#14 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#15 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#16 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#17 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#18 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#19 {main}

Error de Mailpoet: mysqli_sql_exception: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-includes/class-wpdb.php:2357
Stack trace:
#0 /home/bijhicvh/public_html/wp-includes/class-wpdb.php(2357): mysqli_query()
#1 /home/bijhicvh/public_html/wp-includes/class-wpdb.php(2271): wpdb->_do_query()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(115): wpdb->query()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(35): MailPoet\Doctrine\WPDB\Connection->runQuery()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(420): MailPoet\Doctrine\WPDB\Connection->query()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#10 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#11 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Services/Bridge.php(101): MailPoet\Settings\SettingsController->get()
#12 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/ServicesChecker.php(84): MailPoet\Services\Bridge::isPremiumKeySpecified()
#13 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(848): MailPoet\Config\ServicesChecker->isPremiumKeyValid()
#14 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(123): MailPoet\Config\Menu->checkPremiumKey()
#15 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(355): MailPoet\Config\Menu->init()
#16 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->initialize()
#17 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#18 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#19 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#20 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#21 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#22 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#23 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#24 {main}

Next MailPoet\Doctrine\WPDB\Exceptions\QueryException: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php:120
Stack trace:
#0 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/WPDB/Connection.php(35): MailPoet\Doctrine\WPDB\Connection->runQuery()
#1 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(420): MailPoet\Doctrine\WPDB\Connection->query()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Services/Bridge.php(101): MailPoet\Settings\SettingsController->get()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/ServicesChecker.php(84): MailPoet\Services\Bridge::isPremiumKeySpecified()
#10 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(848): MailPoet\Config\ServicesChecker->isPremiumKeyValid()
#11 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(123): MailPoet\Config\Menu->checkPremiumKey()
#12 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(355): MailPoet\Config\Menu->init()
#13 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->initialize()
#14 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#15 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#16 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#17 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#18 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#19 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#20 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#21 {main}

Next MailPoetVendor\Doctrine\DBAL\Exception\DriverException: An exception occurred while executing a query: Table 'bijhicvh_ayudapro_jrrsantacruz.jr_mailpoet_settings' doesn't exist in /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:105
Stack trace:
#0 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(848): MailPoetVendor\Doctrine\DBAL\Driver\API\MySQL\ExceptionConverter->convert()
#1 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(820): MailPoetVendor\Doctrine\DBAL\Connection->handleDriverException()
#2 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/src/Connection.php(424): MailPoetVendor\Doctrine\DBAL\Connection->convertExceptionDuringQuery()
#3 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/Persisters/Entity/BasicEntityPersister.php(544): MailPoetVendor\Doctrine\DBAL\Connection->executeQuery()
#4 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(79): MailPoetVendor\Doctrine\ORM\Persisters\Entity\BasicEntityPersister->loadAll()
#5 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/src/EntityRepository.php(74): MailPoetVendor\Doctrine\ORM\EntityRepository->findBy()
#6 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(86): MailPoetVendor\Doctrine\ORM\EntityRepository->findAll()
#7 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(202): MailPoet\Doctrine\Repository->findAll()
#8 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Settings/SettingsController.php(37): MailPoet\Settings\SettingsController->ensureLoaded()
#9 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Services/Bridge.php(101): MailPoet\Settings\SettingsController->get()
#10 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/ServicesChecker.php(84): MailPoet\Services\Bridge::isPremiumKeySpecified()
#11 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(848): MailPoet\Config\ServicesChecker->isPremiumKeyValid()
#12 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Menu.php(123): MailPoet\Config\Menu->checkPremiumKey()
#13 /home/bijhicvh/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(355): MailPoet\Config\Menu->init()
#14 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(341): MailPoet\Config\Initializer->initialize()
#15 /home/bijhicvh/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#16 /home/bijhicvh/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#17 /home/bijhicvh/public_html/wp-settings.php(742): do_action()
#18 /home/bijhicvh/public_html/wp-config.php(103): require_once('/home/bijhicvh/...')
#19 /home/bijhicvh/public_html/wp-load.php(50): require_once('/home/bijhicvh/...')
#20 /home/bijhicvh/public_html/wp-admin/admin.php(35): require_once('/home/bijhicvh/...')
#21 /home/bijhicvh/public_html/wp-admin/plugins.php(10): require_once('/home/bijhicvh/...')
#22 {main}
Viewing 1 replies (of 1 total)
Plugin Support nathvi V. a11n
(@nathvi)

2 weeks, 1 day ago
Hi @jrrsantacruz

Thanks for sharing the error details.

The errors indicate that some of MailPoet’s database tables are missing (jr_mailpoet_segments, jr_mailpoet_settings). We’ve seen similar cases before — this typically happens after an incomplete site migration, database restore, or installation issue.

Here’s what we’d suggest trying:
1. Back up your site and database first.
2. Deactivate MailPoet from the Plugins page.
3. Delete MailPoet completely (this removes plugin files only).
4. Reinstall MailPoet from Plugins > Add New and activate it.
When MailPoet activates, it will attempt to recreate its required database tables. In many cases this resolves the issue, though it’s not guaranteed depending on the state of the database.

If the errors persist after reinstalling:
- Check with your hosting provider whether the MailPoet tables were lost during a migration or backup restore — they may be able to restore them from a more complete backup.
- Let us know if anything changed or if you see different errors, and we’ll help from there.
Some helpful references:
- Re-installing / Updating the Plugin via FTP
- How to Migrate MailPoet Database Tables
Viewing 1 replies (of 1 total)
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