Hi there! Thank you for reaching out!
We’ve identified the issue. Cloudflare is blocking the form submission requests before they reach our plugin, which causes the error you’re seeing. This is a known limitation with how some hosting and CDN providers handle certain types of web requests.
We’ve already built a fix that routes form submissions through an alternative path that works reliably on GoDaddy-hosted sites. This is included in the latest version of the plugin, 2.0.49.
Thanks for your patience, and please don’t hesitate to follow up if you have any other questions!
okay the forms are being submitted now, but i’m not receiving them in my email.
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This reply was modified 1 month ago by
rovrglobal.
Normal PHP mail isn’t the most reliable with email providers accepting it. We recommend installing https://wordpress.org/plugins/wp-mail-smtp/ and hooking it up to your email so it sends from you directly.
WPmail was already set up on my site before you made the updates to your plugin, that’s why i’m a bit confused
I tracked it down and just released a fix in DesignSetGo 2.0.50 (rolling out on WordPress.org now… you can grab it from Plugins → Updates in a few minutes, or wait for the auto-update).
What was happening: on forms left with the default email settings, the plugin was skipping the “send notification” step on the server side, so submissions were saved but no email ever went out. The fix makes the server respect the form’s default settings the same way the editor does… so out-of-the-box forms now send notifications correctly with no extra configuration.
You can also visit yourdomain/wp-admin/edit.php?post_type=dsgo_form_submission and any submission will also be logged there. Let me know if there are still issues after this.
