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  • Moderator t-p

    (@t-p)

    This update just installed and it tanked my site:

    What do you mean by “this” update? Did you just auto update WordPress?

    If so, try Manually upgrading. When all else fails, download a fresh copy of the WordPress (top right on this page) to your computer, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace the wp-admin and wp-includes folders on your server (NOTE: do not delete the wp-content directory or your wp-config.php file). Read the Manual Update directions first.

    BACKUP: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://wordpress.org/support/article/wordpress-backups/

    Steps to restore your website

    Option 1: If you have a hosting backup, restore it from your cPanel or hosting dashboard.

    Option 2: If you don’t have a hosting backup, follow these steps to restore your website:

    Step 1: Go to your hosting dashboard and back up your database.
    Step 2: Open File Manager and delete the independent-analytics folder in wp-content → plugins.
    Step 3: Log in to your dashboard and download the previous version of Independent Analytics that you remember was working on your website.
    Step 4: Install the previous version.

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