• Resolved planetnine

    (@planetnine)


    We have our site set to only authorize payments and capture the payments outside of the WooCommerce system in the Paypal dashboard. Since last week this plugin has been capturing payments automatically when the status changes to processing even when the settings on the plugin have that turned off. Has this behavior been changed? How can we change this to how it used to work.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter planetnine

    (@planetnine)

    Thread Starter planetnine

    (@planetnine)

    I tried to post a screenshot but it didn’t let me.

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @planetnine,

    Thank you for reaching out to us, we are here to help.

    There was a change in the PayPal plugin that causes automatic payment capture when order status changes to “processing”. This feature was added to allow merchants to capture authorized payments by changing the order status.
    While there are no settings in the plugin that allows you to explicitly change that, you may still use a filter to disable that option.

    You can use this filter to completely disable the capture on status change. You can insert this into your functions.php or use a custom code snippets plugin to achieve this.

    add_filter( 'woocommerce_paypal_payments_capture_on_status_change', '__return_false' );

    Let us know if that works for you.

    Best Regards,
    Jamie

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @planetnine

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved.

    If you have any further questions or encounter a new issue, feel free to open a new thread or submit a ticket through our service desk. Please include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

Viewing 4 replies - 1 through 4 (of 4 total)

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