Error received: TypeError: Cannot read properties of undefined (reading ‘split’)
Hi @ryandemanddrive,
I understand you are running into that TypeError while trying to connect your Google Merchant and Ads account, and I can see how that would interrupt the setup flow, especially with a custom role involved. Let’s get you pointed in the right direction so this can be properly investigated.
Since this relates specifically to the WooCommerce Google integration plugin, the best place to get accurate guidance from the plugin maintainers is via the dedicated support forum for that extension. Kindly post your question here: https://wordpress.org/support/plugin/google-listings-and-ads/#new-post
That team will be in the best position to review the error, especially in relation to the connection flow and any role or permission considerations.
When submitting, it would be helpful to include:
– A brief description of the steps leading to the error
– Confirmation of whether this started recently or has always occurred
– Your System Status Report shared via https://pastebin.com or https://gist.github.com
Once you have shared the details there, we will take a look at the issue further.
