Prices not displaying correctly

  • Resolved matteo77

    (@matteo77)


    1 month, 3 weeks ago

    Since updating the plugin recently none of my prices are displaying correctly on any desktop browsers. The listed price specified shows correctly in the back end.

    Have tested on Brave and Google Chrome browsers with mobile phone and they are displaying fine. Have cleared all caches

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • noda

    (@nodarik)

    1 month, 3 weeks ago

    Hello Matteo,

    Can you please specify what exactly is wrong? What price do you have in the backend, and what price is displayed on the front?

    I believe this is somehow related to the cache. Have you tried to clear the cache from the browser?

    This is what I have when I browse your website: https://bsf.d.pr/i/1kYBgZ

    Thread Starter matteo77

    (@matteo77)

    1 month, 3 weeks ago

    How can it be the cache when the number being displayed is completely different to the number being input at the backend? There’s a deductive calculation happening that I have no control over.

    https://drive.google.com/file/d/1fApS6rLRaEM0cydoELg-AU82boL4VUfc/view?usp=drivesdk

    noda

    (@nodarik)

    1 month, 3 weeks ago

    Hello Mateo,

    By any chance, are you using the multi-currency feature? Make sure you are USD, as you can see in my screenshot I have a USD currency, and on your screenshot it’s different. That might be the reason for the price difference.

Viewing 3 replies - 1 through 3 (of 3 total)

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