• Resolved JBwebdes

    (@jbwebdes)


    Hello! For a few weeks now I have noticed my customer’s website is accumulating past due actions. When I go to the list of past due actions, the first one that appears first (and appear many times) is for Ultimate Member (um_set_default_account_status). I ran several of the past due actions manually, but I have 252 left… too many to do this for. The other actions I am seeing that are past due are:

    wc-admin_import_orders (also appears many times)
    aioseo_admin_notifications_update (appears a few times)
    woocommerce_run_update_callback
    generate_category_lookup_table_wrapper – woocommerce
    aioseo_generate_llms_txt_single
    wc_regenerate_product_variation_summaries
    woocommerce_delete_legacy_report_transients
    woocommerce_update_db_to_current_version
    woocommerce_run_update_callback
    aioseo_email_reports_enable_reminder
    woocommerce_update_marketplace_suggestions

    The oldest ones are from 2 weeks and 6 days ago.

    Also, I have the plugins on this website set to autoupdate but they are unable to do so. This may be a separate issue.

    Can you please help me troubleshoot these past due actions and inability to receive new WooCommerce orders? Thank you!

    Here’s the system status report:

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter JBwebdes

    (@jbwebdes)

    The customer’s website is https://stewartsystems.aero/

    Thread Starter JBwebdes

    (@jbwebdes)

    When I look at WooCommerce > Status > Logs and look for fatal errors, the first time I see a fatal error is on 1/25/26. It happens right after clearsale_integrationsend. Here’s the error detail:

    2026-01-25T13:13:38+00:00Critical Uncaught TypeError: array_merge(): Argument #1 must be of type array, string given in /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/search-exclude/lib/controllers/class-frontend.php:59 Additional context{ “error”: { “type”: 1, “file”: “/home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/search-exclude/lib/controllers/class-frontend.php”, “line”: 59 }, “remote-logging”: true, “backtrace”: [ “”, “#0 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/search-exclude/lib/controllers/class-frontend.php(59): array_merge(”, Array)”, “#1 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(341): QuadLayers\QLSE\Controllers\Frontend->search_filter(Object(WP_Query))”, “#2 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)”, “#3 /home/customer/www/stewartsystems.aero/public_html/wp-includes/plugin.php(570): WP_Hook->do_action(Array)”, “#4 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-query.php(1910): do_action_ref_array(‘pre_get_posts’, Array)”, “#5 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-query.php(3958): WP_Query->get_posts()”, “#6 /home/customer/www/stewartsystems.aero/public_html/wp-includes/post.php(2622): WP_Query->query(Array)”, “#7 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/woocommerce-bulk-order-form/includes/abstract-template-product-search.php(223): get_posts(Array)”, “#8 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/wc-bulk-order-form-pro/form_templates/class-standard-product-search-pro.php(285): WooCommerce_Bulk_Order_Form_Template_Product_Search->get_products(true)”, “#9 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/wc-bulk-order-form-pro/form_templates/class-standard-product-search-pro.php(179): WooCommerce_Bulk_Order_Form_Standard_Product_Search_Pro->search_by_title(Array)”, “#10 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/wc-bulk-order-form-pro/form_templates/class-standard-product-search-pro.php(36): WooCommerce_Bulk_Order_Form_Standard_Product_Search_Pro->search_by_all(Array)”, “#11 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/wc-bulk-order-form-pro/form_templates/class-standard-product-search-pro.php(23): WooCommerce_Bulk_Order_Form_Standard_Product_Search_Pro->render_query(Array)”, “#12 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(341): WooCommerce_Bulk_Order_Form_Standard_Product_Search_Pro->init_class(”, Array)”, “#13 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array)”, “#14 /home/customer/www/stewartsystems.aero/public_html/wp-includes/plugin.php(570): WP_Hook->do_action(Array)”, “#15 /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/woocommerce-bulk-order-form/includes/class-frontend-ajax.php(49): do_action_ref_array(‘wc_bof_render_s…’, Array)”, “#16 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(341): WooCommerce_Bulk_Order_Form_Ajax_FrontEnd->product_search(”)”, “#17 /home/customer/www/stewartsystems.aero/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array)”, “#18 /home/customer/www/stewartsystems.aero/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)”, “#19 /home/customer/www/stewartsystems.aero/public_html/wp-admin/admin-ajax.php(207): do_action(‘wp_ajax_nopriv_…’)”, “#20 {main}”, “thrown” ] }2026-01-25T13:13:39+00:00Critical Uncaught TypeError: array_merge(): Argument #1 must be of type array, string given in /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/search-exclude/lib/controllers/class-frontend.php:59 Additional context2026-01-25T13:13:42+00:00Critical Uncaught TypeError: array_merge(): Argument #1 must be of type array, string given in /home/customer/www/stewartsystems.aero/public_html/wp-content/plugins/search-exclude/lib/controllers/class-frontend.php:59 Additional context

    If you like WooCommerce please leave us a ★★★★★ rating. A huge thanks in advance!

    Version 10.6.1

    On 1/29/26, there is a fatal error after clearsale_integrationget

    On 2/3/26, there’s a fatal error after clearsale_integrationsend

    On 2/4/26, there’s a fatal error after clearsale_integrationsend and wc_logger

    On 2/6/26, there’s a fatal error after clearsale_integrationget and wc_logger

    On 2/10/26, there’s a fatal error after place-order-debug-e141390b and wc_logger

    This pattern continues. Perhaps an issue with the Clearsale plugin functionality?

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Thank you for reaching out and for explaining the issue in detail — I understand your concern regarding the growing number of past-due actions and the inability to receive new WooCommerce orders.

    I have checked the System Status Report and noticed the following entry:

    Daily Cron: ✔ Next scheduled: 2022-05-10

    This date is not correct, which indicates that WP-Cron is not running properly. Because cron jobs are not executing automatically, scheduled tasks are not being processed, which is why you are seeing many past-due actions. This can also impact WooCommerce processes, including order handling and updates.

    Please check your wp-config.php file and confirm that WP-Cron is enabled. Look for the following line:

    define('DISABLE_WP_CRON', true);

    If this line exists, WP-Cron is disabled. You can remove it or change the value to false.

    We also recommend enabling a server-side cron job through your hosting provider to trigger wp-cron.php every 5–10 minutes, as this is more reliable than the default WordPress cron system.

    After correcting the cron configuration, please go to Tools → Scheduled Actions and manually run the currently past-due actions (you may run them in batches). Once cron is functioning correctly, new actions should process automatically.

    Please monitor the site afterward and check whether past-due actions stop accumulating and WooCommerce orders begin processing normally. Let us know how it goes, and we’ll be happy to assist further if needed.

    Regarding the Error logs:

    These errors indicate a PHP fatal error caused by a third-party plugin, specifically the Search Exclude plugin, where incorrect data is being passed to a function (array_merge()), causing the process to crash. This is not related to WooCommerce core itself, but rather a plugin conflict triggered during search or order-related requests.

    To troubleshoot, please temporarily disable the following plugins and check whether the issue still appears:

    • Search Exclude
    • WooCommerce Bulk Order Form (and Pro version, if applicable)
    • ClearSale integration plugin

    After disabling them, monitor the logs again to see if new fatal errors are generated. This will help identify which plugin is causing the conflict.

    Let us know the results, and we’ll be happy to guide you further.

    Thread Starter JBwebdes

    (@jbwebdes)

    You have been a huge help to me today – thank you!! Yes, define(‘DISABLE_WP_CRON’, true); was found in wp-config.php and I changed it to false. The past due actions were manually run and they were also being automatically run after WP-Cron was enabled in wp-config.php. I looked and found that a server-side cron job was already setup on our web host and it runs twice every hour – though I am not 100% sure the command is correct. (I can share that here if you would be able to help me with that.) I will keep my eye on the actions and see if they process without accumulating past due actions.

    I also deactivated the Search Exclude plugin and the Bulk Order From plugins. I kept the Clearsale plugin activated as that is needed to process order transactions. I will send an update in a few days after we get a feel for how things are going.

    Hi @jbwebdes,

    It is great to hear your update, and I’m really glad we could help get things moving in the right direction with the cron setup and plugin checks. It sounds like you have taken all the right steps so far, and it’s good to see the past due actions are now processing as expected.

    In the meantime, I will go ahead and mark this topic as resolved. Please feel free to reply here anytime if you notice anything further related to this, or you can open a new topic if you need help with anything else in the future, we will be happy to assist.

    If you have a moment, we would truly appreciate a ⭐⭐⭐⭐⭐ review of WooCommerce, your feedback means a lot to us and helps others as well: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Thanks again for working through this with us 🙌

Viewing 5 replies - 1 through 5 (of 5 total)

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