H5P WordPress Plugin Fixed

  • kchoih5p

    (@kchoih5p)


    3 weeks ago

    Hi all,

    Thank you for your patience as we worked hard on resolving some of the issues you have reported around H5P.

    I can now confirm that a hotfix for the WordPress plugin breaking when installing new libraries related to the new look and feel, has now been completed.

    Users who installed the new content updates with a version prior to that fix should have these issues resolved as well when viewing the content. (i.e. – any issues related to loading wrong css/js should now be resolved for both old and new installations).

    Kelly,

    H5P Community Manager

Viewing 6 replies - 1 through 6 (of 6 total)
  • DirectAccessLearning

    (@gmmfirst)

    2 weeks, 5 days ago

    Hello everyone until now i have a problem with my h5p plugin in WordPress I lost all my h5p content and I cannot create or upload as well. Any help please:

    https://directaccesslearning.com/wp-content/uploads/2026/03/Screenshot-2026-03-17-113442.png

    Thread Starter kchoih5p

    (@kchoih5p)

    2 weeks, 3 days ago

    Hi @gmmfirst

    Please can you share details of the error, the version you are using and any other details on how the issue could be replicated.

    Thanks

    DirectAccessLearning

    (@gmmfirst)

    1 week, 6 days ago

    Hi @kchoih5p,

    The current version of my wordpress is Current version: 6.9.4, the h5p is Version 1.17.4 and I am using Tutor LMS and until now it say this: all my content were gone- and it says: No H5P content available. You must upload or create new content. if i add new: Error, unable to load libraries.

    Thread Starter kchoih5p

    (@kchoih5p)

    1 week, 3 days ago

    Hi @gmmfirst it is still unclear to me the specific error.

    Can you help by providing:

    1. Detailed steps to reproduce the bug (exactly how and when did it happen)
    2. Platform and version number. E.g. Drupal, WordPress, Moodle.
    3. Mobile or Desktop
    4. Browser: Chrome, Firefox, Safari etc
    5. H5P plugin version
    6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
    7. Any browser console errors
    8. Any PHP errors
    9. Screenshots if it’s a visual problem
    10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
    11. Any recent changes to the browser you’re using (new extensions, updates etc.)

    The more information you provide, the quicker the community will be able to fix it and the quicker you’ll have a working solution!

    DirectAccessLearning

    (@gmmfirst)

    1 week, 2 days ago

    Thank you for assisting. This happens after the update of the wordpress to this version: 6.9.4

    1. Detailed steps to reproduce the bug (exactly how and when did it happen)
      • after the wordpress update to version: 6.9.4 all my H5P all my created activities were missing and I am using tutor LMS I also message them but they said it is form H5P to check.
    2. Platform and version number. E.g. Drupal, WordPress, Moodle.
      • WordPress
    3. Mobile or Desktop
      • I am using my desktop to edit my website via the wordpress admin dashboard
    4. Browser: Chrome, Firefox, Safari etc
      • I am using chrome to access my wordpress dashboard
    5. H5P plugin version
      • Version 1.17.4
    6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
      • All the created contents were missing
    7. Any browser console errors
      • not that i know of
    8. Any PHP errors
      • Not that I know of
    9. Screenshots if it’s a visual problem
    10. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
      • There was updates of the plugins during the time of the wordpress version update. I deactivated everything but it still not working
    11. Any recent changes to the browser you’re using (new extensions, updates etc.)
      • Not that I know of
    12. Is there a way I can send you a login information to visit our wordprress dashboard so you can also check what really is causing the issue.
    Thread Starter kchoih5p

    (@kchoih5p)

    5 days, 1 hour ago

    Hi @gmmfirst

    At the moment, I cannot identify the issue you are facing, and the screenshots are not visible.

    Users who installed the new content updates with a version prior to that fix should have these issues resolved as well when viewing the content. (i.e. – any issues related to loading wrong css/js should now be resolved for both old and new installations).

    I also recommend you visit our open source community who may also have insight:

    https://matrix.to/#/#h5p-open-source:matrix.org 

Viewing 6 replies - 1 through 6 (of 6 total)

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