• Resolved mementocoffee

    (@mementocoffee)


    Buenas tardes,

    Con la nueva versión de stripe que salio hoy 10.50 hay una incomoatibilidad con wp rocket y no funciona el pago express de apple pay. Alguien mas le pasa o saben como solucinarlo? Gracias.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for reaching out and for bringing this to our attention I understand your concern regarding Apple Pay Express is not working after the latest Stripe update.

    Just to confirm, are you referring to a compatibility issue between the WP Rocket plugin and the Stripe plugin following the update to version 10.5.0?

    Could you please clarify exactly what issue you are experiencing?

    As a quick test, could you temporarily deactivate the WP Rocket plugin and check whether the issue is resolved? This will help us determine if caching or optimization is causing the problem.

    If possible, please also share a screenshot of the error or what you are seeing on your end so we can investigate further.

    Also, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter mementocoffee

    (@mementocoffee)

    Claro, es lo que te comento es una incompatibilidad de la nueva version de woocommerce stripe 10.5 con wp rocket. Tras actualizar a la version que salio hoy el pago expreess apple pay/google pay no funciona. Si desactivo wp rocket, no hoy problema, por eso digo que es la nueva version con wp rocket.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for providing the additional information.

    It seems like the WP Rocket plugin may need to be reconfigured to work properly with the new version of the WooCommerce Stripe plugin. I recommend reaching out to WP Rocket support and asking them to help configure the plugin so it works correctly with the latest Stripe version.

    Please note that in this forum, we provide support specifically for the Stripe plugin itself, and we are unable to guarantee compatibility with third-party plugins.

    Let us know what they suggest.

    Thread Starter mementocoffee

    (@mementocoffee)

    Vale, vale. Contacté con vosotros primero ya que la actualización y cambio de código es de vosotros y no WP ROCKET. No obstante, hablo con ellos. Gracias y buen día.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I completely understand.Since you mention deactivating WP Rocket resolves the issue, which indicates that the plugin will need to be adjusted to fully support the new Stripe version.

    We appreciate your patience while this is being addressed. Please feel free to coordinate with WP Rocket, and don’t hesitate to reach out if you notice anything else or need further guidance.

    Have a great day!

    Plugin Author mayishaa

    (@mayishaa)

    Hi there!

    I would recommend also trying to clear the WP Rocket cache and testing again. Occasionally, cached assets such as JavaScript files or previously generated page output may still be served after a plugin update, which can lead to unexpected behavior until the cache is fully cleared.

    Thread Starter mementocoffee

    (@mementocoffee)

    Hola Mayishaa, no, eso fue lo primero que hice, borrar caché e icluso borré a nivel de servidor. Solamente vuelve a salir pago express si desactivo el plugin en su totalidad wp rocket. También, con el plugin de Wp rocket activo, hay una opcion, para excluir Stripe, pero ni cosas funciona, la unica forma de que vuelva a funcionar pago express es desactivando plugin completamente wp rocket. Estoy hablando con ellos también

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for the update and for sharing the details. Since you’re already in contact with the wp rocket plugin support team, please let us know what they suggest so we can assist further if needed.

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    I’m going to mark this as resolved, as we haven’t heard back from you in a while. Please open a new thread if you need further assistance.

    Your feedback helps others – please consider leaving a review: https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

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