Remove Track Package Button

  • Resolved voodoocreative

    (@voodoocreative)


    2 months ago

    We don’t provide tracking information to the customers, but the paypal email has a ‘track package’ button. How can we remove it?

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    2 months ago

    Hi @voodoocreative ,

    Thank you for reaching out to us, we are here to help.

    The “track package” button appears in PayPal emails when tracking data is sent to PayPal’s tracking API. The tracking system can be disabled using filters:

    add_filter( 'woocommerce_paypal_payments_sync_wc_shipment_tracking', '__return_false' );  
    add_filter( 'woocommerce_paypal_payments_shipment_tracking_enabled', '__return_false' );

    It is important to note that once tracking sync is disabled, no tracking information will be sent to PayPal. Let us know if that is expected. We’d be happy to answer if you have further questions.

    Best Regards,
    Jamie

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