• I am raising a serious issue regarding continued automated publishing after cancellation.

    I cancelled my AutoSEO subscription as it no longer met my requirements. After cancellation, the plugin continued publishing content automatically to my website.

    The behaviour observed:

    • More than 30 posts per day being published automatically.
    • Posts were not scheduled, requested, or manually approved.
    • Content included gambling-related and adult-themed topics, which are entirely inappropriate for my website.
    • Deactivating the plugin did not stop the publishing activity.
    • I have been forced to manually delete 30+ posts daily.

    At this point, I have completely removed the plugin from my installation.

    Questions:

    1. What mechanism allows content to continue publishing after cancellation?
    2. Does the plugin schedule posts externally via API or remote cron?
    3. Is there any external service that continues operating independently of plugin activation status?
    4. How can users ensure complete termination of automated publishing immediately upon cancellation?

    This is a significant operational and reputational risk for any business website.

    I would appreciate urgent clarification.

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  • Hi, thank you for sharing your experience. We take every report seriously, so we thoroughly investigated each of your claims against our system architecture and logs. Here’s what we found:

    On content publishing after cancellation:
    When a subscription is cancelled, our system immediately blocks all article generation through multiple independent checks. No article can be written, scheduled, or delivered to a website without an active subscription. If you cancelled at the end of a billing cycle, articles may continue until that paid period ends — that’s standard subscription behaviour, not a bug.

    On 30+ posts per day:
    Our system generates one article per site per day by default. Even on our highest-tier plans with add-ons, 30+ articles in a single day is not something our system produces automatically. The only way this could happen is through manual bulk scheduling by the account holder.

    On gambling and adult content:
    We actively block websites in the gambling and adult industries from signing up — it’s one of the first checks we run. Article topics are generated based on your own website’s niche and keywords you provide. Our system cannot and does not inject unrelated topics like gambling or adult content into a site about a different industry.

    On deactivating the plugin not stopping publishing:
    Our WordPress plugin works on a pull model — your WordPress site fetches articles from our servers. When the plugin is deactivated, that code stops running entirely. It is technically impossible for content to be published to your site with the plugin deactivated.

    We’ve been unable to reproduce or verify any of these issues. That said, we genuinely want to understand what happened on your end. If you’re willing to share your account email or site URL (feel free to reach out privately via our website), we’d be happy to pull up your account logs and walk through everything together transparently.

    We’re proud of the safeguards we’ve built into AutoSEO, and we’re always open to improving them. If there’s something we’ve missed, we want to know.

Viewing 1 replies (of 1 total)

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