• ArktosGraphics

    (@arktosgraphics)


    I have trouble ever time I need to download new reviews. It never seems to work and I have tried re-creating the plugin and it still won’t download the reviews.

    URL: https://greentrailsinn.com
    MySQL Version: 8.4.6
    WP Table Prefix: hre_
    WP Version: 6.9.1
    Server Name: greentrailsinn.com
    Cookie Domain: greentrailsinn.com
    cURL Version: 8.15.0
    SSL Version: OpenSSL/3.5.4
    CSS path: /home/customer/www/greentrailsinn.com/public_html/wp-content/uploads/trustindex-tripadvisor-widget.css
    PHP Info:
    Version: 8.2.30
    Memory Usage: 75.83MB
    Memory Limit: 768M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 120 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: WP Tripadvisor Review Widgets
    Plugin Version: 13.2.7
    Options:
    active: 1
    page-details: {
    “id”: “com|Hotel_Review-g57198-d82533-Reviews-Green_Trails_Inn-Brookfield_Vermont.html”
    }
    subscription-id:
    proxy-check:
    style-id: 36
    review-content:

    %reviewer_name% profile picture

    %reviewer_name%

    %created_at%

    %text%

    PLATFORM_NAME rating score: RATING_SCORE of RATING_SCALE, based on RATING_NUMBER reviews

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @arktosgraphics !

    Thank you for informing us about the issue.

    We’ve forwarded your case to our team – let us come back with their response.

    Best regards,

    Trustindex Support Team

Viewing 1 replies (of 1 total)

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