Thumbnails don’t work on “Scan Folder”

  • Resolved goodcall1

    (@goodcall1)


    3 months ago

    Using the lite version of Imagely 4.0.5. After deletion of images from a library (using the GUI), I have a process that copies new images directly to the gallery directory. The “Scan Folder” correctly ingests all the new images (thank you for that – it’s great!). But unfortunately, the thumbnails that appeared were the old thumbnails from the images that were just deleted. Selecting all images in the gallery and selecting “Generate thumbnails” fixed the issue temporarily. But I would consider this a bug.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter goodcall1

    (@goodcall1)

    2 months, 1 week ago

    No response at all. I’m pretty sure the developers do NOT monitor this forum. Unfortunate.

    Plugin Support Mihai

    (@mceban)

    1 month, 1 week ago

    Hi @goodcall1,

    Sorry for the late reply. We do monitor this forum, but I acknowledge that we’re currently behind on responding.

    Could you please let me know if this issue has been resolved with the latest plugin version? It seemed like it might have been importing some cached images.

    Best regards,

    Plugin Support Michelle D.

    (@devmich)

    1 week, 2 days ago

    Hi @goodcall1,

    I’ll mark this as resolved for now as newer versions of NextGEN Gallery have been released. Please update your plugin for the fixes to apply.

    If you’re still experiencing issues after updating, please reach out to us at https://www.imagely.com/contact/ and we’ll be happy to take a closer look at your setup directly.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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