smtp.office365.com isnt working

  • Resolved njjobmarketrob

    (@njjobmarketrob)


    4 months ago

    Sending a test email for our Contact page isn’t working using SmartSMTP. It can’t seem to authentic smtp.office365.com and it always shows a Google Error even though I didn’t select Google as our provider under “Other”

    The page I need help with: [log in to see the link]

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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    3 months, 3 weeks ago

    Hi @njjobmarketrob,

    It looks like your test emails are failing because Office 365 SMTP needs correct settings and sometimes an app password if MFA is enabled. Please check:

    • SMTP Host: smtp.office365.com
    • Port: 587 (TLS)
    • Username: your full Office 365 email
    • Password: your email password or app password if MFA is on

    Also, make sure “Other” is selected in SmartSMTP and save before testing. This usually fixes the Google error and authentication issue.

    Best Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    3 months, 3 weeks ago

    Hi @njjobmarketrob,

    Since we haven’t heard back from you, we’ll close this topic for now as we believe the issue has been resolved.

    If you still need any help or would like to share an update, please feel free to reopen the topic at any time. We’ll be glad to assist you. 😊

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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