Bad support

Hi @anarchoi,

Thank you for your feedback.

When bugs are reported, our support team documents them and escalates them internally, where our Products team evaluates each case and determines the best course of action. Issues are prioritized based on impact and the number of affected users, which influences how quickly they are addressed.

If you’ve reported a specific bug or are encountering an issue with the plugin, please feel free to open a support topic. We’ll be happy to help confirm whether it’s already reported and share the current status.

Best regards,