Emails from contact form arrive without content

  • Resolved grword

    (@grword)


    4 months, 3 weeks ago

    I have had this problem for a few weeks now. I receive emails that have no content. I am using a plugin for my forms, and I don’t know whether the plugin is causing the issue or if it’s something else.
    The form should not have been submitted at all because all fields are set as required.

    This is an example of the email content I receive: “I Am Select one”.

    • This topic was modified 4 months, 3 weeks ago by grword.

    The page I need help with: [log in to see the link]

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  • Plugin Support Shawon Chowdhury

    (@shawon001)

    4 months, 3 weeks ago

    Hi @grword ,

    Thanks for reaching out.

    Please note that, WP Mail SMTP doesn’t modify/change any email content that is generated by the core WordPress or, by a plugin/theme (i.e- forms). So in this case, I’d recommend checking for the form notification settings and see if you are passing all the fields in the notification.

    For example, in the case of WPForms, here are the settings.

    I hope this helps. Thanks 🙂

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