Creator Pro Plugin Does Not Work – Poor Customer Service, Too

I have had to resort to using the assistance of AI, since you have not responded to any of my messages today – poor customer service indeed!

My Growth Plan license is active (expires 1/6/2027, license key but when I try to enable Cohorts or other Growth Plan addons, I get “Upgrade Your Plan!” popups.

Current status:
– License page shows: Active 
– Plan: Growth
– Base plugin: v1.1.6
– Pro plugin: v1.1.6
– Issue: Addon system not recognising Growth Plan tier

I’ve tried:
– Deactivating/reactivating license
– Clearing all caches
– Matching plugin versions
– Different browsers

This appears to be a Freemius sync issue between license API and addon activation check. I have sent several emails to support asking them to help, or refresh fresh my license on your server or provide updated plugin files that properly recognise my Growth Plan.