Issues

  • Resolved emistri

    (@emistri)


    4 months ago

    There is a problem with sending, as it keeps getting interrupted.

    [2026-01-08T18:45:42.650853+00:00] cron.ERROR: Sending has been paused.
{
  "error": "[object] (Exception(code: 0): Sending has been paused. 
  at /home/u380174398/domains/gpma.online/public_html/wp-content/plugins/mailpoet/lib/Mailer/MailerLog.php:102)",
  "worker": "SendingQueue"
}
{
  "free_plugin_version": "5.17.5",
  "premium_plugin_version": "premium not installed"
}

    Additionally, we are unable to log in to account.mailpoet.com because the page appears to be down.
    The following link is not accessible:

    https://account.mailpoet.com/account?utm_source=plugin&utm_medium=settings&utm_campaign=activate-existing-plan&ref=settings-key-activation

    The MailPoet account page seems to be unavailable.

    • This topic was modified 4 months ago by emistri.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    3 months, 4 weeks ago

    Hi there,

    Thanks for reaching out!

    The mailpoet.com website is up and running and we haven’t experienced outages recently. This is often caused by browser issues, so I’d suggest trying the following things:

    • Clear your browser cache and cookies
    • Use a private window
    • Use a different browser

    As for the sending issue, please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    Cheers!

Viewing 1 replies (of 1 total)

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