• Resolved alemantico

    (@austrialandscapes)


    Good morning everyone!

    I’m confronted with a very strange issue: I embedded the header image with the highest Res (2583px x 1077px) I could achieve on Photoshop (https://pic.li/YLI3), but still in the Header are, these pictures are still slightly blurry on the screen, even I also set the highest possible image resolution on the website (https://pic.li/YL3l). Someone have an idea, what did I miss here?

    The page I need help with: [log in to see the link]

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  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting Elementor.

    In most cases it happens because the site is not actually serving the full-resolution image, or the image is being scaled up.

    1. Verify which image file is actually loaded

    Open the page > DevTools > inspect the header > check the computed background-image URL (or src/srcset if it’s an Image widget).

    • In Elementor, the image size is not set to Full, so WordPress serves a generated size like 2048px. If the header renders wider than that, the image gets upscaled and looks blurry.
    • WordPress “big image” scaling: images wider than 2560px are automatically saved as -scaled. Your image is 2583px wide, so WP may be serving the scaled version instead of the original.

    2. Retina / high-DPI screens

    For example, if the header renders ~1900px wide in CSS and the device pixel ratio is 2, the browser effectively needs ~3800px of image data for perfect sharpness. A 2583px image can still look slightly soft even when everything is configured correctly.

    3. Things to try (in this order)

    • In Elementor, set the image size to Full and reselect the image.
    • Regenerate thumbnails and clear all caches (plugin, server, CDN).
    • Check in Media Library if the filename being used contains -scaled.
    • If needed, developers can disable WP’s big image scaling via the big_image_size_threshold filter.

    Hope this helps.

    Thread Starter alemantico

    (@austrialandscapes)

    @miloss84 Thank you very much for your response! It’s working now!

Viewing 2 replies - 1 through 2 (of 2 total)

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