Website translation differs between browsers

  • Resolved johnmarcoariza

    (@johnmarcoariza)


    6 months, 4 weeks ago

    Hi, all,

    I hope you’re doing great.

    I just noticed that one part of my website’s translation differs between Safari and Chrome.

    My website translates from English to Norwegian via the language switcher. However, while the website translates perfectly and as set up on the Chrome desktop browser, one paragraph is left out, despite being translated in the Translatepress settings, on Safari.

    To reproduce the issue, simply:

    1. Open my website in the Chrome and Safari browsers: https://johnmarcoariza.com/
    2. Translate the pages from English to Norwegian using the language switcher in the navigation bar.
    3. Press the “Om Meg” button in the navigation bar or scroll down to “Hei, jeg heter John-Marco Ariza.”
    4. See how the last paragraph in the section is translated in Chrome, but not in Safari.

    I’m on plugin version 3.0.6.

    Any help is much appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Anca

    (@ancavictoria)

    6 months, 3 weeks ago

    Hello,

    Thank you for the information provided!

    The first suggestion is to temporarily deactivate any security, optimization, or caching plugins on your site and check if the issue persists, as these plugins can affect the correct display of translations.

    If the issue persists with these plugins deactivated, the next suggestion is to perform a conflict test (preferably on a staging site). Leave only TranslatePress active along with the default Twenty Twenty theme to see if the issue still occurs.

    If the translations appear correctly in this setup, you can then reactivate the other plugins one by one to identify which plugin causes the problem with displaying translations correctly in Safari.

    Let me know how this goes.

    Kind regards,

    Anca

    Thread Starter johnmarcoariza

    (@johnmarcoariza)

    6 months, 3 weeks ago

    Hi, Anca,

    Thank you for your detailed reply.

    I tried your first suggestion, and it seemed that Hostinger’s LiteSpeed caching plugin was causing the issue.

    The translation on my website now works as intended.

    Thank you so much for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

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