Issue with links of product variations missing images

  • Resolved Sam

    (@xumbrella)


    3 months, 4 weeks ago

    Hello we just started with your plugin, it works great but I noticed a strange quirk. Our products only have the variation size, so we do not need to add images specific to each variation. When I load a product variation page the gallery works fine, if I select a variation I can still see the parent product images just fine. However, if a user lands on a product page with the variation selected in the URL (eg. https://www.supereight.net/shop/dc-pure-high-top-wc-wnt-winterised-skate-shoes-dark-grey-black/?attribute_pa_size=8-uk) then it only loads the feature image. If I deselect the variation then the full set of images appear and it works normally. How do I avoid this issue? My settings are set to have the Gallary source set to “Only images uploaded to the product gallery”.

    Kind regards.

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  • Plugin Support Pulak Ahmed

    (@pulak00)

    3 months, 2 weeks ago

    Hello @xumbrella,

    By default, when a variation is selected, the image assigned to that specific variation is displayed. If no image is set for the selected variation, the product’s default featured image will be shown.

    Displaying the default product gallery images when a variation is selected is a premium feature and is not available in the Lite version of the plugin. Please refer to the attached screenshot for clarification.

    Let us know if you have any questions or need further assistance; we’ll be happy to help.

    Have a nice day!

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