• Resolved pappaclart

    (@pappaclart)


    I have a weird issue with Woocommerce. I initially noticed when I uddated to the latest version. the site and in particular the store was slow and would become closer and slower until Iw would get a 500 error.

    I rolled back to 10.22 as well as all the pluigns that were updated at the same time.

    Site went back to normal but again the slowness creeps in until the site is unusable. If I diactivate all plugins one by one things are still slow. though I saw a marked improvement when I disabled WooCommerce PayPal Payments.

    I have activated all plugins again including WooCommerce PayPal Payments and everythig is fine.

    I suspect over the next few hours/days the pattern will repeat. issue seems t be with WC and many other plugins.

    Having checked earlier error logs it seems to WooCommerce’s background task system is getting stuck and repeatedly hitting the database. This constant retrying creates load and slows everything down.

    21-Nov-2025 11:22:37 UTC] PHP Warning: Undefined property: stdClass::$url in /home/ducatipe/public_html/wp-content/plugins/wp-cerber/cerber-toolbox.php on line 156 [21-Nov-2025 13:17:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [21-Nov-2025 13:17:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option

    Next Exception: Can’t obtain the container instance at this point of application. in /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/lib/packages/Inpsyde/Modularity/Package.php:627 Stack trace: #0 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/lib/packages/Inpsyde/Modularity/Package.php(520): WooCommerce\PayPalCommerce\Vendor\Inpsyde\Modularity\Package->assertStatus() #1 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/bootstrap.php(33): WooCommerce\PayPalCommerce\Vendor\Inpsyde\Modularity\Package->container() #2 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/woocommerce-paypal-payments.php(93): WooCommerce\PayPalCommerce\{closure}() #3 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/woocommerce-paypal-payments.php(103): WooCommerce\PayPalCommerce\init() #4 /home/ducatipe/public_html/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\{closure}() #5 /home/ducatipe/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #6 /home/ducatipe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /home/ducatipe/public_html/wp-settings.php(578): do_action() #8 /home/ducatipe/public_html/wp-config.php(87): require_once(‘/home/ducatipe/…’) #9 /home/ducatipe/public_html/wp-load.php(50): require_once(‘/home/ducatipe/…’) #10 /home/ducatipe/public_html/wp-blog-header.php(13): require_once(‘/home/ducatipe/…’) #11 /home/ducatipe/public_html/index.php(17): require(‘/home/ducatipe/…’) #12 {main} thrown in /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/lib/packages/Inpsyde/Modularity/Package.php on line 627 [21-Nov-2025 03:59:19 UTC] PHP Fatal error: Trait “WooCommerce\PayPalCommerce\Vendor\Psr\Log\LoggerTrait” not found in /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/woocommerce-logging/src/Logger/WooCommerceLogger.php on line 19 [21-Nov-2025 04:13:19 UTC] PHP Fatal error: Uncaught Automattic\WooCommerce\Internal\DependencyManagement\ContainerException: Attempt to get an instance of class ‘Automattic\WooCommerce\Internal\Admin\Settings\PaymentsProviders\WooPayments\WooPaymentsRestController’, which doesn’t exist. in /home/ducatipe/public_html/wp-content/plugins/woocommerce/src/Internal/DependencyManagement/RuntimeContainer.php:102 Stack trace: #0 /home/ducatipe/public_html/wp-content/plugins/woocommerce/src/Internal/DependencyManagement/RuntimeContainer.php(75): Automattic\WooCommerce\Internal\DependencyManagement\RuntimeContainer->get_core() #1 /home/ducatipe/public_html/wp-content/plugins/woocommerce/src/Container.php(67): Automattic\WooCommerce\Internal\DependencyManagement\RuntimeContainer->get() #2 /home/ducatipe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(385): Automattic\WooCommerce\Container->get() #3 /home/ducatipe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(255): WooCommerce->init_hooks() #4 /home/ducatipe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(162): WooCommerce->__construct() #5 /home/ducatipe/public_html/wp-content/plugins/woocommerce/woocommerce.php(47): WooCommerce::instance() #6 /home/ducatipe/public_html/wp-content/plugins/woocommerce/woocommerce.php(62): WC() #7 /home/ducatipe/public_html/wp-settings.php(545): include_once(‘/home/ducatipe/…’) #8 /home/ducatipe/public_html/wp-config.php(87): require_once(‘/home/ducatipe/…’) #9 /home/ducatipe/public_html/wp-load.php(50): require_once(‘/home/ducatipe/…’) #10 /home/ducatipe/public_html/wp-blog-header.php(13): require_once(‘/home/ducatipe/…’) #11 /home/ducatipe/public_html/index.php(17): require(‘/home/ducatipe/…’) #12 {main} thrown in /home/ducatipe/public_html/wp-content/plugins/woocommerce/src/Internal/DependencyManagement/RuntimeContainer.php on line 102 [21-Nov-2025 04:13:19 UTC] PHP Parse error: Unclosed ‘(‘ on line 863 in /home/ducatipe/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Settings/PaymentsProviders/WooPayments/WooPaymentsRestController.php on line 865 [21-Nov-2025 04:16:09 UTC] PHP Fatal error: Uncaught Error: Interface “WooCommerce\PayPalCommerce\WcGateway\Settings\WcTasks\Registrar\TaskRegistrarInterface” not found in /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/WcTasks/Registrar/TaskRegistrar.php:16 Stack trace: #0 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/composer/ClassLoader.php(576): include() #1 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/vendor/composer/ClassLoader.php(427): Composer\Autoload\{closure}() #2 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/services.php(857): Composer\Autoload\ClassLoader->loadClass() #3 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/lib/packages/Inpsyde/Modularity/Container/ReadOnlyContainer.php(46): WooCommerce\PayPalCommerce\WcGateway\WCGatewayModule::WooCommerce\PayPalCommerce\WcGateway\{closure}() #4 /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/WCGatewayModule.php(647): WooCommerce\PayPalCommerce\Vendor\Inpsyde\Modularity\Container\ReadOnlyContainer->get() #5 /home/ducatipe/public_html/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\WcGateway\WCGatewayModule::WooCommerce\PayPalCommerce\WcGateway\{closure}() #6 /home/ducatipe/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/ducatipe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/ducatipe/public_html/wp-settings.php(727): do_action() #9 /home/ducatipe/public_html/wp-config.php(87): require_once(‘/home/ducatipe/…’) #10 /home/ducatipe/public_html/wp-load.php(50): require_once(‘/home/ducatipe/…’) #11 /home/ducatipe/public_html/wp-blog-header.php(13): require_once(‘/home/ducatipe/…’) #12 /home/ducatipe/public_html/index.php(17): require(‘/home/ducatipe/…’) #13 {main} thrown in /home/ducatipe/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Settings/WcTasks/Registrar/TaskRegistrar.php on line 16 [21-Nov-2025 11:22:37 UTC] PHP Warning: Undefined property: stdClass::$url in /home/ducatipe/public_html/wp-content/plugins/wp-cerber/cerber-toolbox.php on line 156 [21-Nov-2025 13:17:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [21-Nov-2025 13:17:51 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [21-Nov-2025 13:18:05 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [21-Nov-2025 13:18:05 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [21-Nov-2025 16:01:39 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [21-Nov-2025 16:01:39 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [21-Nov-2025 19:45:27 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [21-Nov-2025 19:45:27 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [22-Nov-2025 03:33:18 UTC] Cron unschedule event error for hook: us_filter_indexer_cron, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {“schedule”:false,”args”:[]} [22-Nov-2025 11:03:39 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [22-Nov-2025 11:03:39 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [22-Nov-2025 11:03:54 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [22-Nov-2025 11:03:54 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option [22-Nov-2025 11:05:20 UTC] Cron unschedule event error for hook: us_filter_indexer_cron, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {“schedule”:false,”args”:[]} [22-Nov-2025 11:05:20 UTC] Cron unschedule event error for hook: us_filter_indexer_cron, Error code: could_not_set, Error message: The cron event list could not be saved., Data: {“schedule”:false,”args”:[]} [22-Nov-2025 17:25:59 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM crs_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions [22-Nov-2025 17:25:59 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM crs_options WHERE option_name = ‘wc_pending_batch_processes’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->get_enqueued_processors, get_option

    WC Report:

    WordPress Environment

    WordPress address (URL): https://ducatiperth.com.au
    Site address (URL): https://ducatiperth.com.au
    WC Version: 10.3.5
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment

    Server Info: LiteSpeed
    Server Architecture: Linux 3.10.0-962.3.2.lve1.5.87.el7.x86_64 x86_64
    PHP Version: 8.3.26
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 8.14.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 10.6.19-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database

    WC Database Version: 10.3.5
    WC Database Prefix: crs_
    Total Database Size: 74.21MB
    Database Data Size: 54.93MB
    Database Index Size: 19.28MB
    crs_woocommerce_sessions: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    crs_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    crs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    crs_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    crs_woocommerce_order_itemmeta: Data: 0.48MB + Index: 0.38MB + Engine InnoDB
    crs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    crs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    crs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    crs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    crs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    cerber_acl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_countries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_lab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_lab_ip: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_lab_net: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_log: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    cerber_qmem: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_traffic: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    crs_actionscheduler_actions: Data: 0.90MB + Index: 0.65MB + Engine MyISAM
    crs_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    crs_actionscheduler_logs: Data: 0.72MB + Index: 0.53MB + Engine MyISAM
    crs_atum_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_atum_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_atum_product_data: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    crs_berocket_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_cerber_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_cerber_sets: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    crs_cerber_uss: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    crs_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    crs_comments: Data: 0.30MB + Index: 0.36MB + Engine InnoDB
    crs_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_eg_item_skins: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    crs_eg_navigation_skins: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    crs_elfsight_instagram_feed_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_elfsight_instagram_feed_ig_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_elfsight_instagram_feed_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_elfsight_instagram_feed_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    crs_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_gf_addon_payment_callback: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_gf_addon_payment_transaction: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    crs_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    crs_gf_entry: Data: 1.52MB + Index: 0.14MB + Engine InnoDB
    crs_gf_entry_meta: Data: 2.52MB + Index: 2.23MB + Engine InnoDB
    crs_gf_entry_notes: Data: 0.45MB + Index: 0.13MB + Engine InnoDB
    crs_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    Hide errors from visitors: ✔ Active Plugins (22)

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    Afterpay Gateway for WooCommerce: by Afterpay – 3.8.8
    Login/Signup Popup – Security Add-on: by XootiX – 1.1
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    WebToffee WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.8.7
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    Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 2.5
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    Woo Custom Stock Status: by Softound Solutions – 1.6.5
    WooCommerce Stripe Gateway: by Stripe – 10.1.0
    WooCommerce PayPal Payments: by PayPal – 3.3.0
    WooCommerce: by Automattic – 10.3.5
    WP Cerber Security, Anti-spam, and Malware Scan: by Cerber Tech Inc. – 9.6.10
    Zip – WooCommerce: by Zip – 2.3.30 Inactive Plugins (10)

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    Maintenance: by WebFactory Ltd – 4.19
    MC4WP: Mailchimp for WordPress: by ibericode – 4.10.8
    Pofily – WooCommerce Product Filters: by VillaTheme – 1.1.7
    Popup Builder – Create highly converting, mobile friendly marketing popups.: by Looking Forward Software Incorporated. – 4.4.2
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    Spellbook: by Gravity Wiz – 3.0.17
    WooCommerce Legacy REST API: by WooCommerce – 1.0.5
    YMM Search: by Pektsekye – 1.0.12
    Yoast SEO: by Team Yoast – 26.3 Dropin Plugins ()

    maintenance.php: maintenance.php Settings

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    Currency Position: left
    Thousand Separator: ,
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    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    yith_bundle (yith_bundle)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    rated-1 (rated-1)
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    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
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    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
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    Shop base: #11492 – /shop/
    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: #11494 – /checkout/ – Contains the [woocommerce_checkout] shortcode
    My account: #11495 – /my-account/ – Contains the [woocommerce_my_account] shortcode
    Terms and conditions: ❌ Page not set Theme

    Name: Impreza
    Version: 8.40.1
    Author URL: http://us-themes.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔ Templates

    Overrides: /home/ducatipe/public_html/wp-content/plugins/us-core/templates/woocommerce/cart/cart-totals.php
    /home/ducatipe/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-checkout-form-login.php
    /home/ducatipe/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php version 9.7.0 is out of date. The core version is 9.9.0

    Outdated Templates: ❌

                        Learn how to update                  |
    
    
    
    
                        Clear system status theme info cache

    WooCommerce Stripe Payment Gateway

    Version: 10.1.0
    Account ID: acct_19bNSjFS0cJpfWIe
    Account Email: admin@ducatiperth.com.au
    Test Mode Enabled: ✔
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    Yes
    Enabled Payment Methods: apple_pay,card,google_pay,link
    Express Checkout: ✔
    Enabled (product,cart)
    Auth and Capture: ✔
    Yes
    Logging: No WooCommerce PayPal Payments

    Onboarded: ✔
    Branded only: –
    New UI active: –
    Shop country code: AU
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled
    PayPal Shipping Callback: –
    Apple Pay: –
    Google Pay: –
    Fastlane: – Admin

    Enabled Features: activity-panels
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    product-block-editor
    coupons
    core-profiler
    customize-store
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    subscriptions
    store-alerts
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    Disabled Features: product-data-views
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    experimental-iapi-runtime
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    settings
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    Daily Cron: ✔ Next scheduled: 2025-11-23 11:12:16 +08:00
    Options: ✔
    Notes: 148
    Onboarding: completed Action Scheduler

    Canceled: 2
    Oldest: 2025-11-21 05:52:16 +0800
    Newest: 2025-11-23 02:58:33 +0800

    Complete: 3,912
    Oldest: 2025-10-23 03:20:18 +0800
    Newest: 2025-11-23 03:14:17 +0800

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    Oldest: 2023-10-27 17:38:18 +0800
    Newest: 2025-11-23 03:05:17 +0800

    Pending: 15
    Oldest: 2025-11-23 03:37:16 +0800
    Newest: 2025-11-29 02:25:01 +0800 Status report information

    Generated at: 2025-11-23 03:17:47 +08:00
    `

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hi @pappaclart,

    Thank you for reaching out and for sharing both the log and your system status report. I understand how worrying and frustrating website crashes can be.

    After reviewing the log, the main fatal errors appear to be coming from WooCommerce PayPal Payments and Ultimate Search (US Filter Indexer), with a smaller issue related to WP-Cerber. However, the primary source of the fatal errors is WooCommerce PayPal Payments.

    Looking at your system status report, I can also see that you’re running several heavy, resource-intensive plugins while your memory limit is set to 512MB. It would be helpful to increase this to 1GB to better support your setup.

    You also mentioned the site becomes slow over time before it eventually crashes. When the crash happens, do you see any specific error message? If possible, could you share a screenshot of what appears on the screen when it crashes?

    Thread Starter pappaclart

    (@pappaclart)

    Thanks for the reply. I will increase memory limit to 1gb and see how I go.

    The error report is much larger than that. And it seems to involve all plugins/woocommerce. Especially problematic with Litespeed. I could not copy-paste it here.

    The site, in particular any store/WooCommerce page just becomes slower and slower until in times out. Checking resuorces on the server do not show anything excess when this happens.

    The temp fix seems to be disable all plugins and reactivate them. WC is currently on 10.22 and it seems more stable (thus far) than 10.35

    The site has always had lot of plugins and has always been super snappy with or without litespeed cache activated.

    • This reply was modified 4 months, 1 week ago by pappaclart.
    • This reply was modified 4 months, 1 week ago by pappaclart.
    • This reply was modified 4 months, 1 week ago by pappaclart.
    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    Hi @pappaclart,

    I appreciate your detailed update and it is great to hear that increasing the memory limit and reactivating the plugins helped things run more smoothly for now. I understand how challenging it is when the store performance degrades over time, and I am here to help you get to the root of what is causing this pattern.

    For any reports or error logs, it is best to avoid pasting them directly into the forum. Large logs tend to break the formatting and become unreadable. Instead, please share them using https://pastebin.com, https://quickforget.com, or a similar tool. That will let us review the full report cleanly. Since you mentioned your error report is much larger than what you were able to paste earlier, feel free to upload the full version to Pastebin and share the link here.

    It is good to hear that your temporary fix of disabling and reactivating plugins restores performance, however this does point to either an underlying plugin conflict or a server-side change causing WooCommerce’s background processes to get stuck over time. Once we see the complete error log, we can narrow that down properly.

    Also, updating to the latest version of WooCommerce should generally be stable. If you notice the slowdown returning on the most recent version, we can move forward with a full plugin conflict test to confirm if another plugin is triggering the issue.

    When you have the complete error log ready, please send it through Pastebin and we will take it from there. Looking forward to your next update.

    Thread Starter pappaclart

    (@pappaclart)

    Secret here @ quickforget https://quickforget.com/s/0da423781d7f54a87a08ef8d48cb7ad605f5451694fca677

    This is the same issue that I am having https://wordpress.org/support/topic/high-resource-usage-commands-out-of-sync-errors/

    After a day or so of things working OK, last night the site froze up and to elevitate I haved disable all plugins inccluding Woocommerce. Things do not imporve unless Woocommerce is Disabled and then activated.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for sharing the log details. I can see multiple errors, some are related to third-party plugins, and some are related to the cron schedule not working properly.

    To assist you further, could you please contact your hosting provider and ask them to check if anything on their end is blocking the cron jobs?

    In the meantime, please create a staging site and deactivate all plugins. Then, delete WooCommerce and install a fresh version downloaded from here: https://wordpress.org/plugins/woocommerce/. After that, install the WooCommerce Analytics plugin and see if you still face the same issue. Please keep all other plugins deactivated.

    I’m suspecting there may be conflicts between plugins causing this issue. You can use the following plugin to create a staging site: https://wordpress.org/plugins/wp-staging/

    Let us know hwat tgoht wes.

    Thread Starter pappaclart

    (@pappaclart)

    The hosting provider reports no issues. I do have another website on the same host with a smiiar plugins/setup, lots of plugins that does not have the same issues.

    I will set up the statging site when I have a moment as I am very busy.

    Thnaks Regards Ryan

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for the update.

    Since your hosting provider has confirmed everything is working fine on their end, and your other website on the same host isn’t experiencing these issues, it’s more likely something specific to this site’s setup.

    When you have a moment, please go ahead and create the staging site. Once it’s ready, you can run the plugin tests there without affecting your live store. This will help us determine whether a plugin conflict or a configuration issue is causing the problem.

    Whenever you’re able to set it up, feel free to share the results and I’ll be happy to continue helping.

    Thread Starter pappaclart

    (@pappaclart)

    Thanks I will get on to it as soon as I can. Very busy. Please do not close the thread.

    Sure thing, please test and let us know the update when you can.

    acsafrica

    (@acsafrica)

    You may want to check the traffic to your site there might be some bots hitting your site. Since you have a similar problem like me i had, crosscheck your traffic because for my case it was bot traffic hitting add to cart several times per second. and i used cloudflare to solve it. I hope it helps you as well

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @pappaclart

    Could you please try following the steps suggested by acsafrica, as they were able to fix the issue by controlling the traffic using Cloudflare?

    Let us know if that works for you.

    Thread Starter pappaclart

    (@pappaclart)

    @acsafrica

    Thanks, yes it looks like bots. Having checked bandwidth usage, We have gone from 50gb a month to 2.1tb.

    I’m surprised host never picked this up. It’s been going on since September but only now recently crippling WooCommerce. Still didn’t pick up after opening a ticket.

    Hopefully they can resolve via WAF or similar otherwise I’ll have to put site on cloudflare.

    • This reply was modified 4 months ago by pappaclart.
    Thread Starter pappaclart

    (@pappaclart)

    The Ips attacking seem to mostly start with 57.141.14.xx And they go after a few specific products continuously.

    I have blocked that range on the server. Will see how I go.

    Thanks

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thanks for the update. It’s good that you were able to identify the IP range blocking the 57.141.14.xx range at the server level is a solid first step. Since the attacks are focused on specific products, it definitely aligns with targeted bot traffic.

    Please monitor things over the next few hours to see if the bandwidth and site load improve. If the traffic shifts to different IPs or continues, your host may still need to apply broader WAF rules, and Cloudflare would be a strong fallback option if it persists.

    Feel free to keep us posted on what you find.


    Plugin Support thelmachido a11n

    (@thelmachido)

    It’s been a while since we heard back from you for this reason we are closing this thread. 

    If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here: 

     https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Feel free to open a new forum topic if you run into any other problem. 

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