Event heckout not working?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support epsupport1

    (@epsupport1)

    10 months, 3 weeks ago

    We analyzed your site and found that there is a JavaScript error that might be causing the problem. This indicates that there may be a conflict with your active theme or another plugin. Here is the screenshot for your reference link

    To pinpoint the exact cause, could you please temporarily:

    • Deactivate all other plugins except EventPrime, and
    • Switch to a default WordPress theme (such as Twenty Twenty-Four)

    Once these changes are applied, please test the booking flow again.

    This will allow us to determine where the conflict is coming from.

    Looking forward to your reply.

    • This reply was modified 10 months, 3 weeks ago by epsupport1.
    Thread Starter becco

    (@becco)

    10 months, 3 weeks ago

    I disabled all other plug ins – Checked if its working – NOPE, . Since updating to your latest uppdate Checkout buttons DISSAPEARED? Completly gone theres just CANCEL

    Plugin Support epsupport1

    (@epsupport1)

    10 months, 3 weeks ago

    @becco

    Thanks for bringing this to our attention.

    We have already fixed the issue in our latest version 4.2.2.1. Could you please update, check, and confirm for us?

    Looking forward to your reply.

    Thread Starter becco

    (@becco)

    10 months, 3 weeks ago

    Right so its working .

    But after you click on Checkout theres a page – CREATE ACCOUNT ? Do I have to have this page – can this page be optional like a fast checkout? Straight to pay pal no account option? Just asking?

    Thread Starter becco

    (@becco)

    10 months, 3 weeks ago

    Also thank you for fixing! 🙂

    Thread Starter becco

    (@becco)

    10 months, 3 weeks ago

    Also it really easy for users to miss the terms and contions tick box Able to make that bigger or in red text or above the checkout Fields?

    Plugin Support epsupport1

    (@epsupport1)

    10 months, 3 weeks ago

    Thank you for your feedback.

    We’ve forwarded your request to our team for possible future updates.

    If you have any other questions, feel free to ask!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Event heckout not working?’ is closed to new replies.