• Resolved mumps

    (@mumps)


    I’ve been using Forminator successfully, but not for about 6 months and now when I try to Edit an existing form (or create a new form) I get a blank screen, so can’t edit it. But the form is actually still working!

    I’m running 1.48.2, with auto updates and don’t know which prior version was working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @mumps,

    I hope you’re doing great today!

    Could you please enable debugging by changing this line in wp-config.php file:

    define( 'WP_DEBUG', false );

    to:

    define( 'WP_DEBUG', true);

    Then please add the following on the next line:

    define( 'WP_DEBUG_LOG', true );
    define('FORMINATOR_DEBUG', true);
    define('FORMINATOR_ADDON_DEBUG', true);

    Save wp-config.php file, and try replicating the issue when saving the form.

    In case there’s a PHP error, WordPress should generate debug.log file with some more details in /wp-content/ directory.

    Please share debug.log file with us via a cloud service like Google Drive, DropBox, etc., or via email: wpsupport@incsub.com

    Please use the following template for sending it via email:

    Subject: ATTN: WPMU DEV support - wp.org
    
    Please include:
    – Link to download the file, or attach it in a ZIP archive to the email
    – Link back to this thread for reference (<a href="https://wordpress.org/support/topic/edit-form-problem/" target="_blank">https://wordpress.org/support/topic/edit-form-problem/</a>)
    – Any other relevant URLs/info

    Best Regards,
    Dmytro

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mumps,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Best Regards,

    Nithin

    Thread Starter mumps

    (@mumps)

    The problem was with the version of Safari.

    When I updated it the error went away.

Viewing 3 replies - 1 through 3 (of 3 total)

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