Plugin Support
Milos
(@miloss84)
Hi there,
Thanks for contacting us.
Based on your description, the issue appears to be specifically related to the content on your Home page, possibly caused by a custom code block, shortcode, or other dynamic element that triggers a server-side error during the publishing process.
Here are a few steps you can try:
- Restore a backup before the issue occurred: If you made changes recently and the problem started afterward, please restore a server backup (from your hosting control panel or backup plugin) to return the site to its previous working state. This ensures that any corrupted data or code causing the 502 error is reverted.
- Check custom content: After restoring, review any custom HTML, CSS, JavaScript, or shortcode you added to the Home page. A malformed tag or heavy script can easily cause a 502 error, especially if it overloads the server or conflicts with caching/minification
Looking forward to hearing back from you soon.
Kind regards,
i have not added any custom code on home page just different plugin widgets are used.
for this what i have to do, also i have a very old backup does that work but i have made a lot of changes after that.
also the elementor take time to load , i am using woodmart theme
Plugin Support
Rica
(@ricav)
Hi @usmankhalid1122,
Sorry to hear you’re experiencing a 502 error when updating your homepage. This is often caused by a plugin or server conflict, especially if it only affects one page. Please try enabling Safe Mode via WordPress Dashboard > Elementor > Tools > Safe Mode, and then try editing the homepage again.
If it works, a plugin or theme is likely causing the issue. Also, try deleting old revisions of the homepage after backing up your site. If the problem persists, contact your hosting provider to check for server errors or resource limits.
Kind regards,
