Use latest version safari error

  • Resolved 73126angel

    (@73126angel)


    6 months, 2 weeks ago

    I use the latest Safari and chrome to watch my tutor lms video, but the video can’t be play successfully,please help me to deal with it ! thx

    The page I need help with: [log in to see the link]

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  • Maizul

    (@maizul)

    6 months, 2 weeks ago

    Hey @73126angel ,

    Thank you for reaching out. Please try the following steps to troubleshoot the issue:

    1. Clear your browser cache and try reloading the page.
    2. Temporarily disable any caching plugins on your site to rule out conflicts.
    3. Check for theme or plugin conflicts by switching to a default WordPress theme (like Twenty Twenty-Three) and deactivating all plugins except Tutor LMS. Then test the video again.

    Let me know if the issue persists after these steps.

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