Conflict: Ultimate Addons Lite breaks Elementor Pro Footer

Resolved simsim1986
(@simsim1986)

6 months ago
Hi,

I’m experiencing a conflict when using Ultimate Addons for Elementor Lite with Elementor Pro.
When I try to edit my Footer template (Theme Builder → Footer) in Elementor, I get:

“Sorry, the content area was not found in your page.
You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.”

Troubleshooting done:
- Deactivated all plugins except Elementor and Elementor Pro → the issue disappeared.
- Reactivated plugins one by one → the problem returned only after activating Ultimate Addons for Elementor Lite.
Could you please investigate this conflict?

Environment:
- WordPress: 6.8.3
- Elementor: 3.32.3
- Elementor Pro: 3.32.2
- Ultimate Addons for Elementor Lite: 2.5.2
- Theme: Hello Elementor 3.4.4
- PHP: 8.2
- Server: Apache
Steps to reproduce:
1) Activate Elementor + Elementor Pro + Ultimate Addons for Elementor Lite.
2) Go to Templates → Theme Builder → Footer → Edit with Elementor.
3) The above error appears and the Footer cannot be edited.

Thanks in advance for your support!

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Dhruv
(@dpandya)

5 months, 4 weeks ago
Hi @simsim1986,

Thank you for sharing all the details, I understand how frustrating this must be when trying to edit your footer template.

I’ve tried replicating the issue on my end with the same versions of Elementor, Elementor Pro, UAE Lite, and Hello Elementor theme, but I wasn’t able to reproduce the error. Sometimes, caching or specific site configurations can cause these kinds of conflicts.

Could you please try the following steps:
1. Purge all caches (browser, plugin, and server-level) and check again.
2. If the issue persists, enable WordPress debugging and share the relevant log entries.
3. Additionally, a screencast showing the error in action will help us understand exactly what’s happening on your setup.
You can share the logs and screencast via our support portal here so our team can investigate further:
👉 Ultimate Addons for Elementor Support

Once we have these details, we’ll be able to look deeper into the conflict and provide a solution.

Best regards,
Dhruv
Plugin Support Dhruv
(@dpandya)

5 months ago

Hi @simsim1986,

Just checking in, since we haven’t heard back from you in a while, we’ll go ahead and mark this thread as resolved for now.

If you’re still experiencing the issue, please feel free to reply here with an update or share a quick screencast so we can take another look.
Alternatively, you can also reach out to us directly through our support portal:
👉 https://ultimateelementor.com/contact/

We truly appreciate you taking the time to report this and helping us improve Ultimate Addons for Elementor Lite.

Best regards,
Dhruv

Viewing 2 replies - 1 through 2 (of 2 total)

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