Remove shipment tracking widget in “Completed” email notification

  • Resolved designguideat

    (@designguideat)


    10 months ago

    Hello,

    is it possible to remove the widget from the standard “Completed” email notification?

    Background is: We do not have tracking for all orders. And for the order we have tracking codes we get them one day after we set the order to completed. So we would like to add the tracking info manually.

    Is that possible? I think it should be there like marked in screenshot (https://jmp.sh/E2B7b4kb) – but i can not remove that with the x.

    Thank you, Best regards, Andreas

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    10 months ago

    Hi @designguideat,

    At the moment, there isn’t a direct option to remove the tracking widget from the Completed order email notification.

    Best regards,
    Gaurav

    Thread Starter designguideat

    (@designguideat)

    10 months ago

    Hello @gaurav1092 ,

    thank you very much for the fast reply 🙂 .

    I see – do you see a possible hook or something like that? Or is is possible with the PRO licence?

    I think also others may have the same requirement (all users which do not have the tracking number ready at the time the order is completed or all users which do not have a tracking code for all orders).

    Thank you very much,
    best regards, Andreas

    Plugin Author gaurav1092

    (@gaurav1092)

    9 months, 4 weeks ago

    Hi @designguideat,

    In the PRO version as well, we don’t have any direct option to remove the tracking widget from the Completed order status email.

    Best regards,
    Gaurav

Viewing 3 replies - 1 through 3 (of 3 total)

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