i can log in WordPress.com but I can log into my admin for my site
Moderator
t-p
(@t-p)
i can log in WordPress.com
Is you site a wordpress.com site? These forums are for supporting self-hosted WordPress software installations.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.org/support/article/wordpress-vs-wordpress-com/
WordPress.com has complete documentation and support contacts at https://support.wordpress.com/
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This reply was modified 6 months, 2 weeks ago by
t-p.
@t-p thanks! I realized only after making the post. I am able to log into WordPress.com but I am not able to log in to my website
what happen too the other person? They gave me advice to change my password in the data base. I changed it wp_users with MD5 and saved now my site is down and I get this message Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or that contact with the database server at 127.0.0.1 could not be established. This could mean your host’s database server is down.Are you sure you have the correct username and password?Are you sure you have typed the correct hostname?Are you sure the database server is running?If you are unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress support forums.
ok I fixed the database issue by putting in the new password from my database manager into wp-config.Php
I’m still getting the log in issue
When I was on your site earlier, various plugins were activated that affect the login process. I don’t see them currently. So I assume you deactivated the plugins via FTP? If one is currently active, I would recommend deactivating it as well.
If it doesn’t work without plugins, it usually helps to request a new password or change it directly in the database. You’ve already done the latter, if I understand correctly. However, you also had a database problem at the same time. Could you check whether you changed the password in the correct database? Look in wp-config.php to see which database is specified there and check whether you changed the password manually there (note the keyword MD5; see also these instructions).
You can change that from database. go to the phpMyAdmin panel => select the site database => wp_users => select the username row and click edit. and after that remove all the current texts from the ‘user_pass’ filed and select the MD5 from the dropdown and update that. go to the wordpress login page, add your username and new password there. now you should be able to log in to the site
