Affecting My E-Commerce Plugin

  • Resolved jessfish727

    (@jessfish727)


    1 year ago

    My CleanTalk Anti-Spam plugin is affecting what my e-commerce plugin, SureCart, is showing for my product pricing and my links to the product downloads. It’s not showing them at all in the backend leaving me to decide if I’ve actually done these steps. How do I fix this so SureCart can display the appropriate information in the backend I need prior to publishing a product? I have had to deactivate the plugin for now until I can get this resolved. I was hoping to email support, but had to put this in WordPress instead. I have not provided a link since it’s in the backend of my website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year ago

    Hello.

    We need additional details about your website. Please contact us via our private Ticket System and add there a link to this topic. Here is a direct link to open a ticket: https://cleantalk.org/my/support/open.

    Plugin Support amagsumov

    (@amagsumov)

    1 year ago

    We found that the problem was caused by the “Use the output buffer” option being enabled in the “Contact Data Encoding” section. Disabling this option has resolved the issue.

    Thread Starter jessfish727

    (@jessfish727)

    1 year ago

    Thank you so much for all your help!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Affecting My E-Commerce Plugin’ is closed to new replies.