Elementor debugging issue – can’t deactivate or update plugin

  • Resolved lixensdu

    (@lixensdu)


    7 months, 2 weeks ago

    Hi everyone,

    I’m having trouble with Elementor on my site (lixen.dk). The plugin is stuck showing debugging messages, and it’s breaking the site for visitors and our own acces to the site as well.

    The problem is:

    • Elementor is throwing debug errors across the site.
    • When I try to deactivate the plugin from the WordPress admin panel, I get the error: “failed to deactivate on 1 site”.
    • Because of this, I can’t deactivate or update Elementor the normal way.

    My questions are:

    1. Is there a way to turn off Elementor’s debugging mode without deactivating the plugin through the WordPress interface?
    2. What are the recommended alternative methods to update or repair Elementor when standard plugin management isn’t working?

    Any guidance would be greatly appreciated – just looking for a way to get the site back up and running.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Milos

    (@miloss84)

    7 months, 2 weeks ago

    Hi there,

    Thank you for reaching out!

    Please open your wp-config.php file (via your host’s File Manager or SFTP) and make sure the following lines are added above

    /* That’s all, stop editing! */:
    // Turn off on-screen PHP notices/warnings

    define(‘WP_DEBUG’, false);
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0); //

    Still capture errors to a file for later define(‘WP_DEBUG_LOG’, true); //
    (Optional) increase memory in case the issue is resource-related
    define(‘WP_MEMORY_LIMIT’, ‘256M’);
    define(‘WP_MAX_MEMORY_LIMIT’, ‘512M’);

    Also, check your .htaccess or php.ini files and ensure there are no lines like:
    display_errors = On php_value display_errors On
    If you find them, please set these values to Off or 0.

    You can check our official documentation about debug mode – https://elementor.com/help/elementor-debugger/

    Please let us know if the issue persists after making these changes.

    Best regards

Viewing 1 replies (of 1 total)

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